Kimberly Creech

To obtain a new challenge that emphasizes increasing responsibility, personal growth and to learn other aspects of customer service. Experienced patient professional. Call center experienced as well as in person customer service.

Senior Patient Service Specialist - Select Physical Therapy - Commerce City, CO

(2021-10)

• Greet and check in patients
• Prepare forms and documents when needed
• Collect copays and deductibles after running patients information through insurance
• Request authorizations when necessary
• Data entry for all patients
• Answer phones, fax and copy
• Responsible for end of business day closings

Retail Mail Associate - MailXpress - Commerce City, CO

(2020-08 - 2021-10)

• Provide courteous service to customers in all shipping and office needs
• Responsible for incoming and outgoing mail
• Opening and closing duties of the store on a daily basis

Retail Associate - Old Navy - Thornton, CO

(2018-08 - 2020-08)

• Provided excellent customer service while stocking, processing returns, online orders and cash handling

High School Diploma - Tate High School (1995)