Regulatory Manager - STATE OF INDIANA - Office of Medicaid Policy and Planning, Indianapolis, IN
(2025-01)
- Oversee staff workloads, delegate assignments, and track progress to ensure all project deadlines are met.
- Lead meetings with subject matter experts to review and discuss State Plan Amendments and rule changes.
- Analyze and prepare State Plan Amendment submissions for review by the Centers for Medicare & Medicaid Services (CMS).
- Monitor legislative bills throughout the session to assess potential impact and required agency action.
- Coordinate and track legislative task assignments to ensure timely completion of all deliverables.
- Review the State Plan, Indiana Code, and Indiana Administrative Code to ensure alignment and compliance.
- Maintain and update the State Plan to reflect approved amendments in a timely and accurate manner.
Programs Manager - Department of Child Services - Indianapolis, IN
(2015-01 - 2025-01)
- Conduct Quality Assurance on Title IV-E foster care, Probation, and Family Preservation cases to ensure compliance with federal regulations. Review case files to determine compliance with eligibility documentation for state and federal requirements.
- Manage staff workloads, delegate tasks, and monitor progress to ensure timely completion of all project deliverables.
- Develop and deliver training programs for new employees on Federal IV-E eligibility requirements and state system functionality.
- Prepare and present monthly reports summarizing quality assurance findings, performance trends, and staff productivity metrics.
- Collaborate with Probation Service Consultants and officers to troubleshoot and resolve case‑related issues.
- Support federal and state child welfare audit preparation by verifying documentation accuracy, completeness, and compliance with regulatory standards.
- Contribute to system integration efforts between the DCS Probation application and MaGIK to improve data consistency, reliability, and workflow efficiency.
Federal IV-E Specialist and Team Lead, Cost Allocation Specialist - MAXIMUS - Indianapolis, IN
(2005-01 - 2015-01)
- Led a team in conducting Quality Assurance reviews for Probation, Foster Care, and Emergency Assistance cases, ensuring compliance with Federal IV-E regulations.
- Developed and presented cost allocation plans, facilitating accurate federal claims and budget projections.
- Played a key role in the development and implementation of MaGIK and Centralized Eligibility Unit (CEU) systems, providing ongoing technical support and training.
- Assisted in automating the claiming process for juvenile justice cases in Illinois, improving efficiency and accuracy.
- Prepared quarterly federal reimbursement claims and conducted financial analysis to assess the impact of policy changes on budget allocations.
- Conducted training sessions for supervisors and case managers on federal policies and system updates.
Federal IV-E Quality Assurance Specialist - MAXIMUS (Mentor4 Service) - Indianapolis, IN
(2002-01 - 2005-01)
- Participated in revenue maximization case reviews for Title IV-E in multiple states, ensuring compliance and accuracy.
- Supervised a team of 20 eligibility specialists, overseeing foster care and adoption assistance case reviews.
- Implemented Quality Assurance procedures, improving the accuracy of eligibility determinations.
- Maintained communication with clients and stakeholders, addressing concerns and providing updates on case reviews.
- Adapted to changing procedures and policies across different states, ensuring consistent application of federal guidelines.
