Kimberly Juhasz

Seasoned human resource analyst professional with 20+ year career history of driving operational excellence, cultivating positive employee relationships, and partnering with business executives to meet and achieve business goals. Leverage multiple quality growth experiences and contracted positions in conjunction with educational background to excel in HR industry as a trusted leader. Proven history of enacting organizational enhancement, improving employee relations, and leading recruiting efforts.

Specialty areas include finance, data analytics, and customer service.

PPT2 Benefits Support Contractor - SGA, INC. (Contracted to TRINET) - Tampa, FL

(2021-01)

Triaging cases coming into Connect 360 for proper case routing and CSI updates. Completing BCT customer requests. Provided accurate data entry into PeopleSoft HRMS system and support compliance with applicable local, state, and federal regulations when reporting to vendors. Responsible for data entry regarding employee online elections, life status change forms and benefit forms. Resolved and corrected benefit enrollment issues and/or discrepancies.

PPT1 Platform/Payroll Support Center Contractor - SGA, INC. (Contracted to TRINET) - Tampa, FL

(2021-01)

Triaging cases coming into Connect 360 for proper case routing and CSI updates. Process OES Service Inquiries and scrubbing PPT1 queue spam cases. Assisting the benefits department with BCT customer requests and leave plan department with PTO requests.

Offering additional support to departments by completing cases such as return checks, LOA Hartford, Claims, HQ Address Changes, PEO Letters, Tax Notices, I-9 Support, Funding, COI Certificates and TX Updates, FEAR, Payroll Audit Requests (PARs) and routing Workman's Compensation cases to departments when needed.

Analyst/HR Benefits Administrator - All Medical Staffing (Contracted to Quest Diagnostics) - Tampa, FL

(2019-01 - 2020-12)

• Managed IR54 Error Log, Fall-Out Report, and Status Change Reports on a weekly basis for management.
• Performed reporting and analytics for ticket system with vendors.
• Provided earnings for 13-week or 5 quarter when benefits started and for furloughed staff (due to COVID-19).
• Created Excel sheet to pull relevant claim information saving 10 minutes per ticket (compared to 1 hr.).
• Established SOP to notate key data for supervisor to audit and serve as new hire training.
• Led weekly payroll report.

Business Analyst/Data Cleanser - 5 Star Staffing (Contracted Mettler Toledo) - Tampa, FL

(2019-01 - 2019-12)

• Collaborated with engineering department of manufacturing company to review part orders, identify errors, and correct in SAP.
• Utilized Excel to track progress of migration project from Sightline and Fortes to SAP.
• Detected and corrected corrupt or inaccurate records from record set, table, or database and replaced.

Inside Sales Representative - Motion Industries - Plant City, FL

(2018-01 - 2019-12)

• Oversaw 50 accounts for 3rd party parts retail company.
• Received orders and utilized Ariba.
• Managed high volume of orders and customer calls.
• Gathered pricing quotes and added margins.
• Increased shipping times by 80% by implementing ticketing system in warehouse to print orders efficiently.
• Established delivery schedule to send shipments to certain accounts on strategic days.
• Maintained 90% satisfaction rating over 6-month period.

HR Internship/Inside Sales Representative - Hermes Abrasives - Virginia Beach, VA

(2017-01 - 2018-12)

• Coordinated all onboarding for warehouse.
• Performed research to update employee handbook in collaboration with attorney.
• Generated discounted rates through new platform with user friendly compatibility.
• Advised updates in social activity and technology to increase company relevance and candidate outreach leading to reduced need for recruitment partners.
• Managed interview scheduling for in-house recruiting team and coordinated interview logistics.

Business Analyst/Admin - THE LEE GROUP (Contracted to canon, inc) - Newport News, VA

(2016-01 - 2017-12)

• Performed data entry and analyst work for major manufacturing company.
• Created reports utilizing Excel, developed pivot tables, and developed charts for various products and tracking purposes.
• Served as PMP coordinator in collaboration with engineers and technicians regarding manufacturing process.
• Created standardized operating procedures with engineers (10) utilizing workflow charts, Visio, step by step processes, and formatted documents into SAP to use for tasks and safe work practices.
• Utilized Six Sigma methodology to create and update standardized operating procedures.

HR Accounts Payable/Onboarding Coordinator - Reliance Staffing (Contracted to Hi Ho Silver) - Newport News, VA

(2011-01 - 2016-12)

• Served as contracted employee to oversee AP and quarterly/annual taxes, journal entries, vendor payments, and timecard processing for 25 employees across 4 stores (100 total).
• Navigated requirements across multiple states for deductions and taxation.
• Completed onboarding, posted job openings, and assisted office manager as needed.
• Closed month end reports and entered data.

Human Resource Generalist/Office Manager - Reliance Staffing (Contracted to Final Phase Installations) - Newport News, VA

(2011-01 - 2016-12)

• Drove excellence across HR functions to maintain accurate employee files, assist new hires with tax forms, and administer benefits enrollment processes.
• Credited with utilizing QuickBooks to spearhead turnaround in account reconciliation.
• Prepared yearly audits for subcontractors including payroll audit, accounting, and HR files.
• Collaborated with recruitment agencies to send job postings.
• Established company handbook.
• Completed 401(k) administration paperwork, tracked employee eligibility, and ensured sign up.
• Directed worker's compensation claims in collaboration with Ally Financial to make payments and ensure insurance renewal.

Administrative Assistant; Warranty Coordinator - Reliance Staffing (Contracted to WAYNE HARBIN BUILDER) - Newport News, VA

(2011-01 - 2016-12)

• Coordinated home warranty claims for custom built luxury homes (Wayne Harbin Construction).
• Scheduled maintenance and repairs as necessary in accordance with homeowner schedule.
• Managed 10-15 claims daily and communicated with homeowners to ensure satisfaction.
• Conducted all main office operations such as fielding incoming calls, scheduling appointments, and collaborating with service personnel.
• Utilized SAGE to enter payroll and AP information.

Customer Service Representative - Berry Plastics - Dayton, NJ

(2010-01 - 2011-12)

Recruiter and Manager - Ratner - North Brunswick, NJ

(2002-01 - 2010-12)

Master of Business Administration - MBA - ECPI University

Bachelor of Science - Business Administration - ECPI University