Executive Personal Assistant - Melanie Lawson - News Anchor for KTRK ABC 13 - Houston, Texas
(2021-01)
- Daily errand running (medical and personal)
- Make travel arrangements
- Respond to email and mail correspondence
- Coordinate and direct services, such as records, finances, personnel issues, and housekeeping
- Manage and maintain work and home calendars
Executive Assistant - External Affairs - JUUL Labs, Inc - Washington, DC
(2022-03 - 2023-09)
Served as the primary contact for Executives in the External Affairs and Communications Departments
- Managed 4 executive calendars, scheduling meetings and appointments and coordinating travel arrangements for an international team to optimize time
- Processed travel expenses and reimbursements for Executive team and Senior management group
- Cross collaborated with other department Executive Assistants to prepare and manage international and domestic travel plans for teams as needed
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Used logical problem solving and critical thinking skills to resolve schedule conflicts as they arise
- Handled confidential and sensitive information with discretion and tact
- Managed and completed other duties as needed
Regional Sales Manager - Ten Thousand Villages-US - Akron, Pennsylvania
(2021-08 - 2022-02)
- Provide guidance to store managers on inventory management applying technology to assist with inventory turns, sell-through, and key performance indicators
- Assist store managers with implementing processes to ensure they maintain accurate inventory counts and meet or exceed projected sales goals
- Advise store managers on inventory and staffing build-up for the holiday season
- Collect preorders and assist in forecasting to inform internal purchasing
- Provide coaching and training to store manager and staff to achieve sales and customer success goals
- Support managers with resources, retail best practices, encouragement and counsel
- Lead and provide input on regular calls and meetings with store managers
- Provide stores with benchmarks on retail metrics to better understand their performance
- Facilitate manager transitions and training
- Promote use of the sales training resources
- Oversee regional and local sales managers and their staffs
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Review operational records and reports to project sales and determine profitability with managers
- Assess marketing potential of new and existing store locations, considering statistics and expenditures
- Facilitate processes for hardware/software upgrades
- Assist stores in making changes to their store website pages
- Maintain updates on board store website and other store facing platforms using the Magento web builder site
Program Assistant - Leadership ISD - Dallas, TX
(2018-01 - 2019-06)
Supported Regional Director: In monitoring current events in education, collecting articles, research, or artifacts to use for program sessions; developing meaningful and experiential learning activities for adults; assistance identifying and organizing experts and guest speakers
- Assist with logistics and planning for monthly sessions
- Duties include booking meeting spaces, ordering catering, communicating with speakers/presenters, communicating with fellows about sessions
- Schedule and lead school visits across the County for fellows
- Coordinate logistics and assists with planning for additional events, including, attending school board meetings, networking events, community conversations, etc
- Coordinated meetings with LISD team and fellows including mid-year check-ins and exit interviews
- Ensure timely and consistent communication with fellows
- Duties include sending information about monthly sessions, responding to inquiries/concerns
- Assisted Regional or Program Director in execution and planning of fellow recruitment strategy
- Manage lists of contacts, design recruitment materials, logistics support for recruitment events and selection process (scoring applications, scheduling interviews, etc.), produce up-to-date recruitment reports to monitor progress toward goals
- Serve as a general office manager handling accounts payable/receivable and day to day operations of the office
