Kimberly Monger

To obtain a position that will enable the use of my strong organizational skills, customer service expertise, and my ability to work well with people.

Busser - Dave & Buster

(2019-04 - 2020-04)

• Clean tables
• Reset tables, fix drinks

Dining Room Crew Leader - Chick Fill-A

(2018-03 - 2019-03)

• Clean tables
• Reset tables
• Restock condiments
• Clean bathrooms
• Greet and welcome clients

Express Hawker - Washington Post - Washington, DC

(2013-05 - 2015-05)

• Distributed over 200 newspapers daily
• Greeted customers with a smile
• Reported positive feed-back from customers to my supervisors

Customer Service Associate - Honey Baked Ham - Silver Spring, MD

(2012-11 - 2012-12)

• Received and placed orders
• Operated cash register
• Stocked and showcased merchandise
• Performed other duties as assigned

Retail Associate - Interfaith Works - Silver Spring, MD

(2012-06 - 2015-04)

• Packed, sorted, priced, and displayed clothing for sale to customers
• Assisted customers with their purchases

Housekeeper - Washington Adventist Hospital

(2008-01 - 2009-12)

• Floor tech
• Clean rooms, change linens, wipe down beds
• Take out trash
• Laundry

Customer Service Representative - Sullivan & Company - Bethesda, MD

(2005-01 - 2009-11)

• Answered customer questions and placed outgoing sales inquiries
• Documented transactions by completing forms and record logs
• Maintained database by entering and verifying back up data

Cleaning Technician - Toni Cleaning Services - Silver Spring, MD

(1998-02 - 2005-01)

• Provided quality residential and commercial cleaning
• Emptied and replaced trash can liners
• Sorted trash for recycling
• Used cleaning agents according to specifications

Customer Service Representative - CD Publications - Silver Spring, MD

(2001-03 - 2005-01)

• Answered and directed phone calls to staff members
• Organized and maintained a file system for easy use
• Supervised cleaning crew

Certificate - Job Readiness - Interfaith Works (2016-04 - 2016-05)

High School Diploma - General Coursework - Montgomery College, Takoma Park Campus (1983-01 - 1983-12)