Restaurant & HR Management Consultant at Self-Employed (2026-04 – Present)
- Provide strategic consulting for new restaurant concepts and operational turnarounds, focusing on labor optimization, team building, and service excellence.
- Architect scalable HR processes, structured hiring workflows, recruiting, and comprehensive onboarding programs for FOH and BOH staff across new launch concepts.
- Re-engineer workflows, staff training, and operational SOPs to revitalize struggling operations and enhance overall guest satisfaction.
- Drive team engagement and leadership retention through hands-on coaching, performance evaluations, and clear accountability structures.
General Manager at Narbona Market (2024-08 – 2026-01)
- Directed end-to-end operations for a high-volume multi-department culinary enterprise generating $90,000 in weekly sales velocity ($4.6M+ annualized), overseeing large-scale front-of house (FOH) and back-of-house (BOH) teams.
- Organized and executed a high-traffic community pop-up presence for Narbona Market at a premier Boca Raton farmers market, managing off-site logistics, vendor compliance, local agricultural sourcing, and field staff to drive brand expansion and alternative revenue streams.
- Held full P&L accountability, spearheading precision financial forecasting, strategic purchasing models, and strict inventory controls across multiple retail and dining departments to maximize profit margins.
- Engineered and deployed rigorous Standard Operating Procedures (SOPs) and food safety tracking frameworks, significantly boosting operational throughput, cross-functional accountability, and service delivery consistency.
- Spearheaded all talent lifecycle management, including strategic recruitment, onboarding, and training of corporate dining and kitchen teams on synchronized POS workflows.
Operations Manager at Ethos Greek Bistro (2021-06 – 2024-08)
- Led multi-site regional operations across distinct geographical units, optimizing labor allocation models, regional scheduling metrics, and HR compliance frameworks.
- Standardized brand excellence across a multi-unit footprint by scaling comprehensive company-wide SOP systems, reducing operational friction, and shortening training lifecycles for field managers.
- Leveraged operational metrics and key performance indicators (KPIs) to guide regional purchasing, beverage forecasting models, investment allocations, and multi-location profitability controls.
- Coordinated and executed large-scale corporate catering operations and high-profile private events across multiple venues, guaranteeing flawless guest experiences and strong relationship retention.
Beverage Director at Oceans 234 (2017-12 – 2021-06)
- Directed beverage operations for an elite, high-volume premier waterfront venue pulling in $12M–$15M in annual revenue, directly commanding a beverage program that generated 40%–45% of overall sales volume.
- Owned full program margin management, preparing weekly strategic financial reports, cost benefit analyses, and volume projections to consistently surpass margin targets.
- Led an enterprise-level POS migration from Micros to Toast, managing vendor coordination, staff technical training, workflow validation, and system cutover continuity with zero operational downtime.
- Established rigorous inventory control and waste mitigation systems, improving cross departmental accountability and lowering overall beverage cost percentages.
General Manager at Ethos Greek Bistro & Ciao Cucina (2014-01 – 2017-12)
- Commanded dual full-service hospitality operations with 80+ direct reports and full P&L accountability, designing structured onboarding and recruitment pipelines that drastically cut annualized turnover.
- Optimized advanced labor scheduling models, balancing cost control goals with high-volume service demands to preserve top-tier guest satisfaction metrics.
- Negotiated vendor contracts and purchasing agreements to maximize supply chain efficiencies and defend operating margins.
Office Manager / Restaurant Manager at Café Maxx (2013-10 – 2015-01)
- Maintained strict bookkeeping and corporate financial accounting in QuickBooks, handling accounts receivable (AR), accounts payable (AP), comprehensive invoicing, and tax tracking mechanisms.
- Managed high-volume corporate payroll, comprehensive operational cost reporting structures, and structured purchasing systems to back up active FOH and BOH day-to-day execution.
