Kimberly Sedano

Dedicated and reliable banking professional with proven experience in financial services, customer relations, and office operations. Recognized for strong work ethic, punctuality, and excellent attendance record, consistently demonstrating dependability and accountability. Skilled in building positive client relationships, supporting team goals, and maintaining accuracy in high-volume, detail-oriented environments.

A collaborative team player who contributes to workplace efficiency and delivers outstanding service while upholding organizational standards.

Patient Services Assistant II (Temporary) at Dignity Health – Edna Valley Health Center (2026-01 – Present)

• Welcomed patients and managed full front-desk check-in and check-out workflows in a fast-paced clinic setting.
• Scheduled and confirmed patient appointments, processed clinical referrals, and answered multi-line telephone inquiries efficiently.
• Conducted patient intake, registered demographic details, verified insurance eligibility, and obtained necessary authorizations.
• Collected co-payments and balanced daily point-of-sale financial transactions in full compliance with healthcare policies.
• Maintained accurate Electronic Health Records (EHR) while strictly adhering to HIPAA regulations and privacy standards.

Patient Services Assistant (Temporary) at Planned Parenthood Central Coast California (2026-02 – 2026-07)

• Facilitated high-volume patient intake and registration, ensuring a seamless and welcoming experience within a sensitive clinical environment.
• Upheld strict patient confidentiality and data integrity in full compliance with HIPAA regulations and organizational privacy standards.
• Maintained meticulous Electronic Health Records (EHR), ensuring real-time data accuracy for the clinical team and billing departments.
• Executed daily financial reconciliation, processing various payment types and managing sliding-scale fee structures with 100% accuracy.

Bank Teller at First Bank (2025-01 – 2026-02)

• Processed customer transactions including deposits, withdrawals, payments, and account inquires with accuracy and efficiency.
• Balanced cash drawers daily, ensuring compliance with bank policies and security procedures.
• Maintained a high level of accuracy in handling cash and negotiable instruments to minimize errors and discrepancies.
• Built strong client relationships through professionalism, confidentiality, and consistent service delivery.
• Supported clients with renewing Certificates of Deposit (CDs), ensuring accuracy in documentation and compliance with bank policies.

Associates in Business – Allan Hancock Community College (2025-08)

Diploma – Santa Maria High School (2023-06)