Project Manager, Implementation (Consultant) at DONATE 2 IMPACT (2026-06 – Present)
Provide strategic project management consulting for enterprise business units, specializing in software rollouts, legacy systems modernization, and operational tool development to drive business efficiencies.
- Software Rollout Strategy: Lead the cross-functional implementation planning and stakeholder management for a high-impact software rollout (Zipline), ensuring operational alignment across business units.
- Database Modernization & Analytics: Assess and design a modernization strategy for a Microsoft Access database architecture, focusing on improving data accuracy, streamlining reporting tools, and automating backend query performance.
- Business Efficiency Analysis: Partner directly with leadership to probe beyond operational symptoms, identifying root causes of process gaps to deliver scalable, technology-driven business solutions.
Manager, Multilanguage Communications at TARGET CORPORATION (2022-08 – 2026-01)
Oversee enterprise-wide project management and operations for complex global initiatives. Partner across Product, Engineering, and Marketing to define project scopes, align objectives, and drive cross-functional execution readiness.
- Project Governance: Successfully led a high-volume portfolio of 5,000+ annual deliverables, maintaining strict adherence to established project standards, timeline commitments, and quality expectations.
- Analytics & Tool Development: Developed and managed internal project metrics, tracking usage, feedback, and performance analytics (including speed-to-delivery and cycle times) to provide data-driven insights to leadership.
- Financial & Scope Control: Supported end-to-end project cost management through strategic budget tracking, vendor quote reviews, invoice reconciliation, and proactive forecasting against approved project scopes.
- Process Automation & Improvement: Identified operational bottlenecks and engineered optimized intake and setup tools, significantly enhancing operational predictability and resource allocation across technical and creative teams.
- Risk & Change Management: Proactively identified scope impacts and project risks, developing clear mitigation strategies and communicating tradeoffs directly to business unit leaders.
- SOP Standardization: Authored comprehensive operational documentation and standardized workflow diagrams, streamlining enterprise financial procedures and quality control measures.
Manager, Multilanguage Communications (Contract) at TARGET CORPORATION (2020-11 – 2022-08)
Directed day-to-day operations and execution of enterprise-level content initiatives across diverse cross-functional teams and external vendors.
- Cross-Functional Coordination: Built strong partnerships with internal stakeholders, linguists, and third-party vendors to coordinate complex project timelines, ensuring seamless delivery and compliance with requirements.
- Intake & Tracking Operations: Managed stakeholder intake workflows and designed project tracking sheets that increased transparency into high-volume global content lifecycles.
- Quality Assurance: Mitigated risks by thoroughly reviewing deliverables, clarifying technical requirements, and resolving execution issues before final deployment.
Client Manager at BURG TRANSLATIONS (2018-03 – 2019-01)
Served as the primary strategic liaison for enterprise accounts, scoping complex requirements, designing project management plans, and guiding international market expansions.
- Account Retention: Rapidly assumed project management ownership for high-stakes enterprise accounts during an unexpected leadership gap, sustaining 100% client retention through trust, transparent risk communication, and disciplined execution.
- Solutions Delivery: Partnered with business units to determine necessary localized processes, aligning project outcomes directly with the client's broader commercial goals.
Project Manager, Translation at ISI TRANSLATION SERVICES (2016-08 – 2018-01)
Led the delivery of complex bilingual business operations by guiding cross-functional teams through structured schedule management and rigorous QA frameworks.
- Pipeline Management: Managed a high-output delivery pipeline of 1,000+ annual projects across technical, medical, and legal domains, balancing competing demands and organizational changes seamlessly.
- Risk Management & Scheduling: Optimized operational efficiency by engineering robust, automated project schedules that prioritized early risk identification to proactively eliminate workflow bottlenecks.
- Delivery Discipline: Coordinated cross-functional teams spanning layout design (DTP), linguistics, and QA to ensure total clarity on project goals for high-stakes global product launches.
Marketing and Spanish Outreach Specialist at GREEN MEDIA CREATIONS (2015-07 – 2016-08)
Led the cross-functional production and adaptation of marketing content for Spanish-speaking audiences, ensuring brand resonance through strategic stakeholder communication and early-stage project coordination.
- Led the end-to-end localization and production of high-impact marketing campaigns, websites, and outreach materials tailored for diverse Spanish-speaking demographics.
- Facilitated early project coordination between creative and technical teams to clarify requirements and ensure the successful delivery of linguistic assets across multiple platforms.
