Traveling Compliance Specialist at Solidago Residential Services (2023-05 – Present)
- Person to person customer service, assuring that all files are complaint with TDHCA
- Teaching compliance rules to new hires
- Assisting in TDHCA file audit preparations
- File calculations, and all things compliance
Housing Occupancy Technician at City of Mesquite, TX (2021-11 – 2023-05)
- Person to person customer service, answer in and all question concerning the HCV program
- Work closely with director and manager to ensure case are completed in a timely manner
- Juggle multiple projects and task to ensure highly quality customer service is given
- Build and maintain strong relationships with clients by successfully resolving issues and responding promptly to phone inquiries
Housing Occupancy Technician at City of Terrell, TX (2014-09 – 2021-11)
- Person to person customer service, answer in and all question concerning the HCV program
- Work closely with director and manager to ensure case are completed in a timely manner
- Juggle multiple projects and task to ensure highly quality customer service is given
- Build and maintain strong relationships with clients by successfully resolving issues and responding promptly to phone inquiries
