King Walker

Trusted Security Guard skilled at maintaining orderly facilities while providing amicable relations with colleagues and visitors. Talented at applying de-escalation techniques to tense situations. Safeguards property and human wellbeing across monitored locations.

Diligent Security

Officer provides safe and secure environment for employees, vendors and visitors while protecting company assets. Communicates tactfully and uses conflict resolution and mitigation techniques to de-escalate situations. Understands data analysis as it applies to security and other business needs.

ARMED SECURITY GUARD at Silver Star Protection (2023-10 – Present)

• Directed individuals through security processes, clearly explaining policies, and procedures.
• Responded quickly to security alerts, alarms, or requests for investigation.
• Recognized safety and security hazards on campus to take appropriate corrective actions.
• Prohibited access to restricted areas, checking and verifying identification, credentials, and documents.

SECURITY GUARD at Allied (2021-07 – 2023-08)

• Authorized entrance of approved personnel to secured areas and buildings.
• Verified scheduled locking and unlocking of doors and physical entrances to secured buildings.
• Enforced company policies and guidelines to maintain orderly operations.
• Remained alert and vigilant for signs of potential risk, damage or loss of property.

SALES CONSULTANT at At&t (2019-11 – 2021-05)

• Followed up with customers to secure satisfaction, producing referrals and add-on sales opportunities.
• Communicated regularly with supervisor about sales forecasts.
• Guided customers through complex solutions across multiple product categories and services.
• Supported customer engagement from pre-call and walkthrough to installation.
• Provided customers with clear understanding of charges, billing and price changes.
• Addressed customer complaints and questions to increase satisfaction.

HIGH SCHOOL DIPLOMA – Cahokia high school (2018-05)