Critical Care Technician (Part-Time) at Froedtert & the Medical College of Wisconsin (2025-09 – Present)
Provide direct patient care for critically ill patients in the Medical Intensive Care Unit while collaborating with registered nurses and interdisciplinary healthcare teams.
- Obtain vital signs, blood specimens, intake/output documentation, and assist with ongoing patient monitoring.
- Support patient dignity and comfort through mobility assistance, hygiene care, repositioning, and emotional support.
- Assist with wound preparation, dressing changes, drains, catheters, and procedural preparation.
- Provide compassionate communication and support to patients and families during critical care situations.
- Assist with preparation of patients for procedures, surgery, and medical examiner processes.
- Precept and onboard new Critical Care Technicians by providing hands-on training, education, and guidance to support competency, confidence, and safe patient care practices.
- Participate in Critical Care Technician Council, Healthy Work Environment Council, and Safe Patient Handling initiatives housewide.
- Serve as an Epic Superuser supporting documentation accuracy and staff education.
Medical Assistant – Family Medicine, Hyperbaric & Wound Care at Saak Health (2024-09 – 2025-09)
Supported patients in family medicine, cardiology, urogynecology, and wound care settings.
- Scheduled and coordinated patient appointments for treatments, follow-up care, and consultations with physicians.
- Coordinated appointments for patients to speak directly with the physician regarding questions, concerns, and treatment needs.
- Responded to patient emails on behalf of the physician, addressing questions and ensuring appropriate follow-up and communication.
- Coordinated patient transportation to and from appointments and treatments to support continuity of care.
- Coordinated laboratory specimen pickups and ensured timely transport of specimens to the appropriate laboratory.
- Obtained vital signs, medication histories, laboratory specimens, ECGs, and diagnostic testing.
- Answered patient questions, coordinated communication with providers, and assisted with medication requests.
- Assisted with stress testing, IV placement, cardiac monitoring, ambulatory procedures, and urodynamic testing.
- Operated hyperbaric oxygen therapy equipment while maintaining patient safety and comfort.
- Provided education and emotional support throughout treatment and diagnostic processes.
Cardiology Technician (Part-Time) at Froedtert Heart & Vascular Clinic (2022-08 – 2023-10)
- Performed ECGs, obtained vital signs, and prepared patients for cardiac testing.
- Assisted providers with stress testing procedures and monitored patient response.
- Applied Holter monitors, documented results, and communicated findings appropriately.
- Assisted with IV placement for nuclear medicine stress testing.
Emergency Department Technician (OPT) at Froedtert & the Medical College of Wisconsin (2014-01 – Present)
Support patients and families during emergency and critical care situations while promoting comfort, dignity, and safety.
- Precept and onboard new Emergency Department Technicians by providing hands-on training, education, and guidance to support competency, confidence, and safe patient care practices.
- Perform EKGs, obtain blood specimens, insert IVs with and without ultrasound guidance, and assist with emergency procedures.
- Assist with trauma preparation, wound care, lumbar punctures, pelvic examinations, and bedside procedures.
- Provide emotional support and reassurance to patients and families during stressful medical events.
- Collaborate with nurses, physicians, and multidisciplinary teams to deliver timely, patient-centered care.
Patient Care Technician at Froedtert & the Medical College of Wisconsin (2012-08 – 2014-01)
Provided direct patient care following orthopedic surgeries and trauma admissions.
- Assisted patients with mobility, hygiene, comfort needs, and post-operative recovery.
- Obtained vital signs, documented intake/output, and assisted with drains and catheter care.
- Supported nursing staff with patient care needs while maintaining safety and dignity.
Patient Care Technician at Aurora St. Luke's Medical Center (2012-04 – 2012-07)
Supported critically ill cardiovascular patients with daily care needs under nursing supervision.
- Obtained vital signs and collected blood specimens through central lines.
- Assisted patients with mobility, hygiene, comfort measures, and post-operative care.
- Collaborated with nursing staff to provide safe and compassionate patient care.
Psychiatric Technician at Rogers Behavioral Health (2011-10 – 2013-04)
Provided emotional support, encouragement, and safety monitoring for behavioral health patients.
- Facilitated daily goal meetings and supported therapeutic communication.
- Assisted with unit coordination, physician order entry, and administrative responsibilities.
- Helped create a structured and supportive environment for patients.
Lead Business Office Associate Mentor at CarMax Auto Superstore Inc. (2007-03 – 2012-02)
Led and mentored team members while managing daily business office operations.
- Resolved complex customer, finance, and documentation issues through research and communication.
- Trained employees, facilitated meetings, and supported process improvement.
- Coordinated schedules, special events, and administrative responsibilities.
- Recognized as Store Champion five times and received Director's Club recognition.
