Kirsten Wimberley

Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team.

Certified Shift Lead at Taco Bell (2020-06 – 2022-04)

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

Office Assistant/Service Advisor at Lee Peterson Motors (2022-04 – Present)

• Answered multi-line phone system and directed calls appropriately
• Greeted visitors and provided professional front-desk support
• Maintained filing systems (digital and paper) with high accuracy
• Entered data and prepared reports using Microsoft Office (Word, Excel, Outlook)
• Processed invoices accurately
• Drafted correspondence, emails, and internal communications
• Supported team members with administrative and clerical tasks as needed
• Scheduled service appointments and coordinated workflow with technicians
• Greeted customers and assessed vehicle concerns to accurately document repair orders
• Monitored repair progress and provided timely status updates
• Processed payments, warranties, and service contracts

High School Diploma – Selah Academy (2014-09 – 2018-06)

Certificate in Nursing – Yakima Valley Technical Skills Center (2017-08 – 2018-06)