Kiya Lee

I am a certified, dependable, and dedicated veterinary assistant. I am seeking to leverage strong people skills and a solid understanding of veterinary procedures to provide high-quality support in a dynamic veterinary practice. Committed to enhancing animal welfare and delivering exceptional client service.

Veterinary Assistant INTERN at Strawbridge Animal Care (2025-04 – 2025-05)

• Managed inventory control system to ensure adequate stock levels at all times.
• Monitored patient progress and reported any changes in condition to the veterinarian or senior staff member.
• Assisted in laboratory testing such as fecal exams, urinalysis tests, blood draws for hematology and serology tests.
• Reviewed vaccination records and prepared and administered shots according to clinic protocol.
• Supported pre-operative and post-operative care of animals.
• Restrained animals during examinations and treatments to prevent accidental injury to patients and staff.
• Assisted veterinarians with surgical procedures, including pre- and post-op care, anesthesia monitoring, and restraint of animals.

Veterinary Assistant INTERN at Mt Pleasant Vet Clinic (2024-10 – 2024-12)

• Provided emotional support to owners during difficult situations involving their pets.
• Prepared medical records for new patients by entering information into computer systems accurately.
• Accurately documented patient treatments according to established standards.
• Performed physical examinations on animals and collected vital signs such as temperature, pulse rate, respiration rate, weight.
• Communicated effectively with clients regarding their pet's health status, treatments plans and home care instructions.
• Educated clients about preventative healthcare measures like flea prevention and heartworm preventatives.
• Maintained a clean and organized work environment by cleaning cages, equipment, and other areas of the clinic.

BILLING ASSISTANT at Hampton Roads Billing (2023-06 – Present)

• Accustomed to working independently or as part of a team environment.
• Managing multiple projects simultaneously while ensuring accuracy.
• Skilled at resolving customer inquiries related to billing matter promptly.
• Entering customer billing data accurately into accounting software for efficient recordkeeping.
• Preparing reports on accounts receivable and aging reports to monitor outstanding balances.
• Excellent organizational skills with the ability to prioritize tasks efficiently.
• Providing administrative support to billing department staff, managing routine tasks efficiently.

Career Studies Certification in Veterinary Assisting– Tidewater Community College (2024 – 2025)