Admissions Advisor at Sundance College (2023-12 – Present)
- Conduct student intake and eligibility assessments to determine program suitability.
- Guide applicants through institutional processes ensuring accurate documentation and compliance.
- Maintain detailed and confidential records in internal systems.
- Support students and families by explaining policies, procedures, and timelines.
- Manage high volumes of inquiries with organization and professionalism
Operations & Client Services Supervisor/Manager at Golds Gym (2022-12 – 2023-12)
- Coordinated administrative workflows including scheduling and reporting.
- Addressed client concerns using de-escalation and resolution strategies.
- Maintained service records and internal communications.
- Monitored performance metrics to support service quality.
- Assisted with staff onboarding and policy adherence.
Client Services Coordinator at GYMVMT Calgary Place (2022-04 – 2022-12)
- Provided client intake, scheduling, and service coordination.
- Completed data entry and maintained internal records.
- Supported events and organizational initiatives.
- Managed multiple priorities while maintaining accuracy
Client Relations Consultant at The Acquisition Group (2021-10 – 2022-04)
- Conducted structured client consultations to assess eligibility and needs.
- Maintained documentation and follow-up records.
- Supported onboarding and training of new team members.
- Applied professional communication and compliance awareness
IT & Operations Intern at Cyber Tech & Risk Company (2020-01 – 2021-01)
- Maintained system documentation and administrative records related to network assets
- Assisted with operational coordination and internal reporting
- Supported compliance-related tasks and risk documentation
- Provided administrative support for events and internal initiatives
