Kourtnie Alberthal

Reliable and hardworking professional with extensive experience in customer service, front desk operations, cash handling, scheduling, and team support.

Certified

Phlebotomist with strong communication and organizational skills, experienced working in fast-paced environments while providing excellent customer care. Quick learner with a positive attitude and the ability to adapt to a variety of roles.

Dog Handler / Bather - Pampered Paws by Best Friends Boarding Too - Bastrop, TX

(2017-09 - 2026-08)

• Manage customer appointments and daily scheduling
• Answer phones and assist customers professionally
• Check customers in and out efficiently
• Bathe and care for dogs safely and responsibly
• Handle opening and closing procedures
• Prepare and organize bank deposits
• Maintain a clean and organized work environment
• Deliver excellent customer service in a fast-paced setting

Cashier - Dans Drive Thru - Giddings, TX

(2007-10 - 2008-02)

• Assisted customers with purchases and payments
• Processed cash transactions accurately
• Maintained cleanliness and organization of work areas
• Provided friendly and efficient customer service

Manager on Duty - Movie Gallery - Giddings, TX

(2004-11 - 2005-11)

• Managed daily store operations and staff support
• Opened and closed store independently
• Prepared bank deposits and handled cash management
• Assisted customers and resolved issues professionally
• Maintained store organization and inventory support

Certification - Phlebotomy - Career Academy of Training – Texas (2025-05)

High School Diploma - Giddings High School