Director of Business Development - Newark Rehabilitation - Newark, Ohio
(2025-08 - 2026-05)
- Marketed facility services to hospitals, community partners, referral sources, residents and families to increase visibility and drive admissions growth
- Developed and implemented community outreach strategies to strengthen brand presence, increase referrals, and expand community partnerships
- Founded and facilitated local networking groups to build relationships with healthcare professionals, community organization, and referral partners
- Cultivated relationships with hospitals, case managers, senior communities, and community stakeholders to support census development and transitions of care
- Coordinated community events, educational programs, and outreach activities to enhance engagement and promote services
Marketing and Admissions Director - Johnstown Pointe - Johnstown, OH
(2025-02 - 2025-08)
- Managed admissions processes including referrals, intake coordination, and resident transitions to support timely admissions and continuity of care
- Consistently met and supported census goals through relationship development, referral management and effective admissions strategies
- Built and maintained relationships with hospitals, case manager, physician, community partners, and referral sources to increase admissions opportunities
- Marketing and community outreach initiatives to promote facility services and strengthen brand presence within the community
- Coordinated tours for prospective residents and families while providing education on services, admissions processes, and care options
- Monitored referral activity and admission trends to identify growth opportunities and support census development
Social Services, Admissions and Marketing Director - Mount Vernon Health and Rehabilitation - Mount Vernon, OH
(2024-08 - 2025-02)
- Directed social services operations while advocating for resident rights, psychosocial well being, and individualized care planning
- Completed psychosocial assessments, discharge planning, care conference, and coordination of community resources to support resident needs and transitions
- Provided support and education to residents and families regarding care plans, services, advance directives, and discharge options
- Collaborated with interdisciplinary teams to ensure quality care, regulatory compliance and positive resident outcomes
- Facilitated care plan meetings and coordinated discharge planning to promote successful transitions and reduce barriers to care
Move-In Coordinator / Enrichment Coordinator - Middleton Senior Living - Granville, OH
(2023-05 - 2024-04)
- Conducted tours, explained services, completed move in documentation, and collaborated with families to support successful transitions into the community
- Planned, organized, and implemented engaging factivity programs designed to support resident's physical, social, emotional, and cognitive well being
- Managed activity calendars, supplies, volunteers, and event logistics while maintaining compliance with assisted living regulations
- Fostered meaningful relationships with residents and families while creating a positive resident centered environment
Volunteer Victim Advocate - Licking County
(2009-01)
- Provide advocacy, emotional support, and resource coordination for individuals experiencing crisis situation
- Maintain confidentiality while demonstrating empathy, active listening and crisis intervention skills
- Advocate for individuals from diverse backgrounds while promoting dignity, support, and empowerment