Krista Allen

Manager years of experience looking for opportunities

Processing Assistant at Onslow County Government (OCHD) (2021-01 – 2022-12)

Served as a floater between billing and eligibility departments, handling financial interviews, payments, documentation verification, and client communications.

• Served as a floater between billing, and eligibility
• Conducted financial interviews for clients without insurance to determine SFS eligibility or Medicaid Presumptive Eligibility
• Collected payments for services provided by OCHD during appointment visits
• Verified and Completed documentation and consents needed for appointment visits
• Assisted Administrative Manager and Processing Unit Supervisor with updating training materials
• Assisted Administrative Manager with cycle time reports for auditing purposes
• Assisted Administrative Manager and Processing Unit Supervisor with other administrative duties as assigned
• Communicated with Spanish-speaking clients during the check-in and eligibility process
• Verified client insurance ahead of and during the visit
• Answered patient telephone inquiries pertaining to appointments and billing
• Use CureMD to prepare and transmit claims
• Reviewed patient bills and corrected any missing or inaccurate information

Junior Accountant at Asset Marketing Systems (2015-01 – 2016-12)

Managed accounting data entry and verification for production statements, accounts receivable/payable, and commission processing.

• Entered alpha and numeric data into Production Entry Program from daily production statements; downloads into SalesLogix
• Verified data input against carrier statements and bank transactions
• Entered and verified accounts receivable and accounts payable into Great Plains
• Entered daily cash receipts into Great Plains
• Processed marketing credit reimbursements and invoices to marketing vendors
• Filed commission statements and journal entries
• Commission entry for all insurance carriers; research inquiries and resolved discrepancies
• Provided administrative support for the Accounting department, as needed
• Prepared minutes of meetings and prepared files to be distributed
• Typed memos and prepared reports for internal auditing purposes and stakeholders

Admissions Administrative Coordinator at UEI College (2014-01 – 2015-12)

Coordinated admissions processes, student events, and administrative functions in a high-volume office environment.

• Assisted in processing admission applications through verification and review of student information
• Reviewed foreign diplomas and evaluated transfer credits
• Scheduled and Coordinated student events, Director Meetings, and staff events
• Developed and maintained staff schedules
• Printed daily reports for Admissions Department
• Assisted Director of Admissions and Campus Director with all administrative projects
• Conducted admissibility phone interviews and document recommendations
• Managed a variety of administrative and clerical functions in a high-volume office including answering phones, directing incoming calls, and providing excellent customer service
• Conveyed course information and program information and ensured all admissions and financial aid paperwork accuracy

Faculty Support Administrator at California Western School of Law (2013-01 – 2014-12)

Provided administrative and faculty support services including document processing, course material preparation, and student examination coordination.

• Processed word documents, reports, course study packets, examinations, manuscripts, articles, and memorandums
• Prepared and edited course materials for publication and distribution
• Handled special requests and provided information to Staff, Students, and Professors
• Proofread all documents for Professors and Adjuncts
• Maintained and tracked student attendance
• Coordinated, administered, and tracked student examinations

Bachelor of Business Administration in Business Administration – Campbell University (2020-05)