Processing Assistant at Onslow County Government (OCHD) (2021-01 – 2022-12)
Served as a floater between billing and eligibility departments, handling financial interviews, payments, documentation verification, and client communications.
- Served as a floater between billing, and eligibility
- Conducted financial interviews for clients without insurance to determine SFS eligibility or Medicaid Presumptive Eligibility
- Collected payments for services provided by OCHD during appointment visits
- Verified and Completed documentation and consents needed for appointment visits
- Assisted Administrative Manager and Processing Unit Supervisor with updating training materials
- Assisted Administrative Manager with cycle time reports for auditing purposes
- Assisted Administrative Manager and Processing Unit Supervisor with other administrative duties as assigned
- Communicated with Spanish-speaking clients during the check-in and eligibility process
- Verified client insurance ahead of and during the visit
- Answered patient telephone inquiries pertaining to appointments and billing
- Use CureMD to prepare and transmit claims
- Reviewed patient bills and corrected any missing or inaccurate information
Junior Accountant at Asset Marketing Systems (2015-01 – 2016-12)
Managed accounting data entry and verification for production statements, accounts receivable/payable, and commission processing.
- Entered alpha and numeric data into Production Entry Program from daily production statements; downloads into SalesLogix
- Verified data input against carrier statements and bank transactions
- Entered and verified accounts receivable and accounts payable into Great Plains
- Entered daily cash receipts into Great Plains
- Processed marketing credit reimbursements and invoices to marketing vendors
- Filed commission statements and journal entries
- Commission entry for all insurance carriers; research inquiries and resolved discrepancies
- Provided administrative support for the Accounting department, as needed
- Prepared minutes of meetings and prepared files to be distributed
- Typed memos and prepared reports for internal auditing purposes and stakeholders
Admissions Administrative Coordinator at UEI College (2014-01 – 2015-12)
Coordinated admissions processes, student events, and administrative functions in a high-volume office environment.
- Assisted in processing admission applications through verification and review of student information
- Reviewed foreign diplomas and evaluated transfer credits
- Scheduled and Coordinated student events, Director Meetings, and staff events
- Developed and maintained staff schedules
- Printed daily reports for Admissions Department
- Assisted Director of Admissions and Campus Director with all administrative projects
- Conducted admissibility phone interviews and document recommendations
- Managed a variety of administrative and clerical functions in a high-volume office including answering phones, directing incoming calls, and providing excellent customer service
- Conveyed course information and program information and ensured all admissions and financial aid paperwork accuracy
Faculty Support Administrator at California Western School of Law (2013-01 – 2014-12)
Provided administrative and faculty support services including document processing, course material preparation, and student examination coordination.
- Processed word documents, reports, course study packets, examinations, manuscripts, articles, and memorandums
- Prepared and edited course materials for publication and distribution
- Handled special requests and provided information to Staff, Students, and Professors
- Proofread all documents for Professors and Adjuncts
- Maintained and tracked student attendance
- Coordinated, administered, and tracked student examinations
