Senior Production Planner - District Photo, Inc. - Beltsville, MD, USA (remote due to COVID)
(2020-05 - 2021-08)
- Developed demand forecasts at multiple levels of aggregation for multiple time horizons
- Coordinated cross functional discussion and data sharing leading up to and during peak sales season
- Interacted with all teams, areas and levels of the business affecting the forecast process
Contract Project Consultant - Integrated Business Planning Associates Inc. - Baltimore, MD, USA (remote - Chicago, IL, USA)
(2018-08 - 2020-03)
- Travelled to Sydney, AUS to discuss future business with Kimberly Clarke in February 2020 regarding their Sales & Operations processes and systems. This was meant to be a big collaboration effort but the funding and project were derailed due to the uncertainty of the world shutting down for COVID-19. Contracted work ended as a result.
Interim Chief of Staff to the CMO - Under Armour - Baltimore, MD, USA
- Worked directly with the CMO, his direct reports, key cross-functional stakeholders and change agents across the Global and Regional Marketing organization to align on strategic imperatives, drive operational changes that improve overall effectiveness and efficiency and allowed UA to better execute on marketing strategies
- Highly focused on the finalization of new organizational RACIs, and implementation of a new operating model
- Accountable for managing highest level marketing projects as aligned with CMO's goals, partnering with the strategy team to ensure clear status communication to the executive leadership team
Project ICON Contract Consultant - Under Armour - Baltimore, MD, USA
- Supported a high-profile, ICON customization start-up business, as the strategic operations resource focused on reviewing current operations and collaborating on process improvements including component management, factory communication, cross-functional project management
- These efforts were put to the test for the incredibly successful launch and sell-out of the Riley Morrison inspired Curry-6 shoe on International Women's Day
301 Tariff Submission Project Consultant - Sorini, Samet & Associates LLC - Washington D.C., USA
- Researched and wrote submissions for corporate HTS code exemptions for Fortune 500 companies in response to China's retaliation on 301 Tariffs
Senior Supply Chain Manager, New Markets (AUS/NZ) - Under Armour Australia - Sydney, NSW, Australia
(2014-01 - 2017-08)
- In-country project lead for the conversion of the local office into a UA subsidiary, transforming the business from a less than 10 person operation servicing one wholesale customer into an organization of over 50, supporting 1 warehouse, 2 websites, and 3 retail stores
- Project Manager for the building of the local supply chain including the recruitment of 4 full-time teammates, selection and onboarding of a 3PL partner, implementation of SAP B1, integration with WMS, establishing a working rhythm for the importation of goods to Australia, warehousing of inventory, and checks & balances between the WMS & SAP B1
- Managed and mentored teammates to support the customer service and logistics functions including the lifecycle of $30-60m seasonal purchase orders from order submission to delivery, the relationship with the local 3PL, the tracking & movement of goods domestically and internationally, and inventory reconciliation of over 250k units between the WMS & SAP B1
- Established local processes and procedures for customer service and logistics functions, documented in SOPs, reviewed regularly for process improvement potential
- Established local Run The Business meetings and S&OP meetings bringing all areas of the business together on a weekly and monthly basis to review business health and highlight areas of risk to hit monthly sales numbers
Operations Manager (AUS/NZ) - Under Armour Australia - Sydney, NSW, Australia
(2014-01 - 2017-08)
- Partnered with the Managing Director to establish and build the Under Armour Brand in AUS
- Owned the customer service function for the exclusive AUS wholesale partner, Super Retail Group, and NZ distributor, AGI, continuously enhancing processes to improve customer experience and shared results
- Managed the lifecycle of $5m-$30m seasonal purchase orders from submission to cash, including the spend of a $500k airfreight budget, to best ensure on-time delivery to customers enabling UA to Win At the Shelf
- Coordinated AUS focused supply chain efforts between UA's global offices in USA, Panama, Hong Kong and Australia, regularly educating the greater UA supply chain on the requirements of the local business
- Created a process to reduce outstanding debts from $800k 90D past due to $0, maintaining a current balance
- Managed 1 full-time customer service associate from Uni intern to over-achieving professional
- Established an internship program, and on-boarded 12 interns to the UA Australia business
- Project Manager for the bi-annual seasonal sell-in process, resulting in surpassed sell-in targets
- Reviewed traditional seasonal order entry process and identified a process change to provide local teams with 20% more decision making and sell-in time
- Led the creation of a Sydney office intranet site for local file storage via Sharepoint
Supply Planning Systems Manager - Under Armour, Head Office - Baltimore, MD, USA
(2010-11 - 2014-01)
- Liaison between the business and IT teams during the implementation of Logility Supply Planning systems
- Created a certification program to ensure successful training of all 40 new Logility SP users, including training documentation and a certification exam
- Managed monthly change management prioritization meetings, monthly newsletter department updates, and the coordination of monthly systems processes to best ensure all departments were clearly aligned for successful monthly buy submission to global vendors
Logility Planning Super User - Under Armour, Head Office - Baltimore, MD, USA
(2010-11 - 2014-01)
- Represented the planner logic during the Logility Supply Planning system UA implementation
- Coordinated user testing leading up to go-live
- Created and distributed training materials to more than 30 system users as well as implementation updates to the Supply Planning and Sourcing departments
- Built and delivered training sessions for both Global Supply Planning and Sourcing teams in advance of the system go-live
Supply Planner II - Under Armour, Head Office - Baltimore, MD, USA
(2010-11 - 2014-01)
- Global production planner for UA's largest clothing construction group and original product line, compression
- Reviewed and analyzed demand monthly, based on lead times and minimums, generated and transmitted several thousand production orders to Latin American and Asian factories
- Analyzed orders weekly for exceptional issues such as improvements on ex-fty dates or shipping instructions
- Revamped and managed the B&C grade disposition program creating accountability around excess units
Product Support Analyst - Black & Decker, Head Office - Baltimore, MD, USA
(2006-03 - 2008-09)
- Daily use of B&D Enterprise Systems and SAP to report on product availability and forward planning
- Assisted product support coordinators in execution of allocation plans and processes
- Performed detailed analysis to generate allocation plans, manage short supply, promo and product launches
- Regularly liaised between sales, marketing and supply chain teams, executing sales order management
Import Coordinator - Black & Decker, Head Office - Baltimore, MD, USA
(2006-03 - 2008-09)
- Provided sales order management support between FOB customers and internal operating teams
- Communicated with Asian plan contacts on a daily basis to problem solve issues
- Drove process improvement initiatives with the goal of global process standardization
- Supported internal groups providing coordination and leadership around sales operations processes
Business Systems Analyst - Black & Decker, Head Office - Baltimore, MD, USA
(2006-03 - 2008-09)
- Daily use of SAP R3, Manugistics' Planning tool, Business Objects and B&D reporting systems
- First point of contact for end-user Supply related problems/questions in Manugistics system
- Provided system training to new Manugistics users in the US, Canada & Latin American markets, presenting to audiences of all sizes
- Conducted weekly preventative maintenance measures within the Manugistics system
