Krista Mendez

Seeking a responsible position where I can utilize my service skills. I possess excellent written and verbal communication skills. I prefer a clean and organized work area. In addition to this, I am also very compassionate, respectful, and supportive. Personal accountability is very important. I consider myself to be outgoing and respect diversity as well.

Experience in food & non food production, warehouse management, industrial kitchens, order fulfillment, inbound calls, all office equipment and friendly customer service skills. Teachable and enjoy learning knew things.

Production and Quality Control Manager - Red Ape Cinnamon - Eugene, OR

(2022-08 - 2026-01)

Weighing, packaging, labeling, dating, high quality, international, certified organic spices. Inventory. Preparing orders and shipments. Receiving pallets of goods. Record keeping.

• Operated various warehouse equipment, including forklifts and pallet jacks, to efficiently move and organize inventory
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Collaborated with team members to ensure timely fulfillment of customer orders, meeting or exceeding daily production targets
• Assisted in the loading and unloading of trucks, ensuring proper handling and storage of goods
• Performed quality checks on incoming and outgoing products to ensure compliance with company standards
• Utilized computer systems to track inventory levels, generate shipping labels, and update order statuses

Food Service Assistant II - South Lane School District - Cottage Grove, OR

(2019-09 - 2021-09)

• Followed proper food handling procedures to prevent contamination or spoilage
• Collaborated with team members to ensure smooth operation during busy periods
• Maintained cleanliness and organization in the kitchen area, adhering to health and safety standards
• Assisted in the preparation of meals in place (preparation tasks) before service hours

Customer Service Representative - Medical Supply Company - Springfield, OR

(2017-04 - 2018-04)

• Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
• Built rapport with customers through active listening, empathy, and personalized interactions
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained detailed records of all customer interactions in CRM system for future reference and analysis
• Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
• Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently

Hotel Laundry Manager - The Village Green Resort Hotel - Cottage Grove, OR

(2016-12 - 2017-12)

Laundry Manager with experience overseeing high-volume laundry operations, specializing in staff leadership, inventory optimization, and ensuring consistent delivery of clean linens to meet organizational demands, while strictly adhering to safety protocols and budget controls. Excel in time management.

Vocational Education and Training - Culinary Arts - Lane Community College (2019-09 - 2020-06)

Hospital Registration - Public Health - Lane Community College (2018-09 - 2019-06)

Certified Medical Assistant - Medical Assisting - Western Career College-San Jose (2011-09 - 2013-06)