Cash Support Operations - NewRez
(2024-06 - 2026-05)
- Manage inquiries related to electronic payments and deposit operations
- Process ACH, checks, wires, EFT transactions, reversals, credits, and loan payoffs
- Investigate and resolve escalated payment issues through email and chat channels
- Maintain accuracy in cash posting, account balancing, and transaction verification
- Adapt quickly to operational changes and evolving workflow requirements
- Prioritize and organize high-volume workload in a fast-paced environment
Accounts Payable Specialist - Stonebriar Auto Services
(2022-03 - 2024-06)
- Processed and coded vendor invoices for timely payment execution
- Managed vendor communication via email and phone to resolve inquiries
- Reconciled vendor statements and corrected discrepancies
- Ensured accurate processing of payment batches and check runs
- Maintained journal entries and ledger posting records
- Supported cross-department coordination to meet AP deadlines
Accounts Payable Specialist III - DHAT
(2021-08 - 2022-03)
- Processed invoices, expense reports, AP batches, and payment requests across multiple regions
- Scanned, indexed, and validated invoices for accurate and timely payment processing
- Maintained vendor setup records and updated account information
- Prepared monthly journal entries and supported balance sheet accuracy reviews
- Assisted with 1099 reporting and year-end compliance processes
Accounts Payable Specialist II - Busby Metals
(2020-02 - 2020-07)
- Reviewed, matched, and processed vendor invoices and payment requests
- Resolved invoice discrepancies through vendor communication and research
- Supported month-end close activities and reporting requirements
- Maintained organized accounting records and workflow documentation
AP/AR Specialist / Operations Analyst - Multiple Contract Assignments
(2018-03 - 2020-02)
Companies: WageWorks, Methodist Health System, Howard Hughes, Steward Health Care, Animal Supply Company, Signet Jewelers
- Performed full-cycle accounts payable including GL coding and invoice processing
- Managed vendor inquiries and performed account reconciliations
- Processed high-volume payments including ACH, lockbox, credit card, and cash applications (200+ daily)
- Assisted collections teams with delinquent account resolution and payment tracking
- Trained new hires on accounting systems and procedures
Accounting Specialist - Walter Investment Management Corporation
(2013-03 - 2017-11)
- Managed client payment processing including checks, wires, and electronic transactions
- Researched and resolved account discrepancies and payment issues
- Maintained accurate daily balancing and posting activities
- Developed departmental procedures and training documentation
Cash Application / Accounting Administrative Assistant - Walter Investment Management Corporation
(2008-08 - 2013-03)
- Applied customer payments including check, ACH, wire, and credit card transactions
- Performed daily reconciliation of deposits and cash receipts
- Supported workload distribution and operational deadlines across teams
- Trained new employees on cash application processes and systems
Accounts Payable Specialist III - Walter Investment Management Corporation
(2002-08 - 2008-05)
- Managed high-volume AP processing across multiple departments and regions
- Processed invoices, expense reports, and payment batches
- Maintained vendor records and performed invoice scanning and indexing
- Supported month-end close and 1099 reporting activities
- Assisted in training staff on accounting systems and procedures
