Kristen Johnson

Experienced casino payroll professional with over a decade of direct, hands-on expertise supporting large, complex 24/7 payroll operations. Skilled in managing high-volume payroll cycles, dual-rate employees, and casino-specific toke rate structures with exceptional accuracy and consistency. Stepped away from the workforce from 2023 to the present to care for a family member and manage important family responsibilities that required full attention.

I have since relocated to Fort Myers and am ready to return to full-time employment with renewed focus, enthusiasm, and long-term commitment.

Payroll & Scheduling Specialist - Borgata Hotel Casino & Spa - Atlantic City, NJ

(2005-01 - 2022-12)

• Verified timecards, calculated wages, and processed payroll adjustments with consistent accuracy for a large 24/7 workforce.
• Managed dual-rate employees, casino toke rates, and high-volume payroll cycles with precision and reliability.
• Identified discrepancies quickly, resolved errors efficiently, and implemented preventative measures to reduce recurring issues.
• Delivered warm, professional customer service through attentive listening, clear communication, and timely resolution of employee inquiries.
• Protected sensitive financial and personnel information with strict confidentiality, integrity, and professionalism.
• Prioritized tasks effectively in a fast-moving environment, consistently meeting deadlines and supporting operational needs.
• Provided training and day-to-day support to new employees and management, helping them understand the payroll process, scheduling tools, and department procedures to ensure smooth onboarding and confident system use.

Humanities Coursework - Immaculata College (2004-01 - 2005-12)