Kristen Repsher

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Bartender at Teddy's Tavern (2023-10 – Present)

• RAMP Certified
• Provided exceptional customer service, fostering repeat business and positive reviews.
• Coordinated with kitchen staff to ensure timely service of food and drinks for patrons.
• Resolved customer complaints swiftly, maintaining high satisfaction levels in busy environments.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender Supervisor at The Cinder Bar & Grill (2015-02 – 2025-04)

• RAMP Certified
• Supervised daily bar operations, ensuring compliance with health and safety regulations.
• Trained and mentored new bartenders, enhancing team performance and service quality.
• Developed cocktail menus, incorporating seasonal ingredients to improve customer satisfaction.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Managed inventory levels, conducting regular audits to minimize waste and optimize stock management.

Sales Associate at Prudential Financial (2010-02 – 2015-05)

• Licensed in both Series 7 & Series 63
• Led sales initiatives to enhance client engagement and satisfaction.
• Trained and mentored new team members on product knowledge and sales techniques.
• Developed and maintained strong relationships with clients, ensuring personalized service.
• Analyzed market trends to identify opportunities for business growth and improvement.
• Developed and maintained relationships with clients to facilitate successful sales transactions.
• Leveraged strong communication skills to build trust with clients and maintain high levels of retention over time.
• Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.

Bachelor of Science in Accounting And Finance – Raritan Valley Community College (2006-05)

High School Diploma – Hunterdon Central Regional High School (2002-06)