Kristene Schneeberger

Skilled Operations Specialist with 14 years of experience in healthcare administration and patient care management. Proven expertise in training and supervising team members, ensuring efficient office operations, and exceeding client expectations.

Certified Medical

Assistant with strong skills in insurance verification, medical terminology, and patient triage. Committed to enhancing patient experiences through effective communication and organizational abilities.

Operations Specialist - Concentra

(2016-12)

• Manages and coordinated daily operations, ensuring smooth workflow and efficient processes
• Manages the flow of patient care by scheduling and rooming patients
• Trains team members on new systems
• Maintains the ordering of supplies and medication
• Conducts drug screens
• Prepares and works tabling events and flu clinics
• Builds providers schedules and works directly with management to exceed client expectations

Medical Assistant - Ohio Heart Group

(2016-04 - 2016-12)

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems

Endocrinology Specialist - Medical Assistant

(2015-02 - 2016-04)

• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Coordinated referrals to specialists or other healthcare providers based on physician recommendations
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently

Medical Assistant - University Hospital Medina Urgent Care

(2012-02 - 2014-11)

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Managed patient medical records by accurately documenting information in electronic health record systems
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Responded quickly during emergencies or urgent situations within the clinic setting
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services

Associates Degree - Applied Science - Cuyahoga Community College (2013-01)

Medical Assistant Program (2011)