Community Manager at Guardian Real Estate Services LLC (2023-12 – Present)
Properties: Park Avenue West & Slabtown Square
- Lead daily operations of luxury mixed-use communities while supervising six office and maintenance team members.
- Prepare monthly and weekly ownership reports and conduct bi-weekly ownership calls covering occupancy, pricing, leasing performance, and financial results.
- Conduct daily property walks to maintain curb appeal, safety, and company standards.
- Approve employee payroll and timecards.
- Maintain high occupancy while focusing on resident retention and customer satisfaction.
- Manage revenue, expenses, rent collections, lease agreements, renewals, violations, annual inspections, and invoice approvals.
- Develop marketing campaigns and manage daily social media content.
- Plan and coordinate resident events that appeal to a wide variety of interests.
- Recruit, interview, hire, onboard, coach, and evaluate employees.
- Respond to resident, vendor, and ownership concerns professionally.
- Manager of the Year (2024); Best Resident Events of the Year; earned Q2 NOI Bonus through occupancy growth.
Area Manager at PMI (2018-03 – 2023-12)
Multi-site portfolio across Oregon, Washington and additional markets
- Oversaw residential, commercial, and affordable housing communities across three states.
- Managed single-family homes and conducted property inspections.
- Led weekly meetings with managers to review reports, occupancy, and leasing strategies.
- Completed payroll, variance reports, owner reporting, and financial reviews.
- Ensured successful state inspections for tax credit communities.
- Resolved escalated resident concerns and monitored maintenance completion.
- Approved invoices and coding for multiple communities.
- Interviewed, hired, trained, coached, and disciplined employees.
- Managed emergency response during fire and flood events.
- Completed multiple lease-ups, commercial tours, construction punch lists using Procore, and after-hours emergency response.
Property Manager at Princeton Property Management (2017-06 – 2018-03)
Property: East Wind
- Managed capital projects, leasing, inspections, budgeting, owner communication, staff supervision, rent increases, and tenant relations.
Community Manager at Mission Rock Residential (2015-09 – 2017-06)
Property: Marketplace
- Prepared annual budgets, managed financial performance, coordinated marketing, maintained occupancy, supervised employees, hired and trained staff, and completed employee performance plans.
Assistant Property Manager at Guardian Real Estate (2014-11 – 2015-09)
Property: The Ellington
- Processed AP batches and AR collections, coordinated move-ins and move-outs, maintained work orders, handled resident concerns, conducted leasing tours, processed applications, maintained occupancy, and assisted with collections.
Leasing Manager at Anchor NW (2014-02 – 2014-10)
Properties: Richmond Flats, The Bijou, Abernathy & The Daveneaux
- Completed lease-ups for four new communities, marketed vacancies, conducted tours, coordinated move-ins, updated listings, and supported multiple communities.
Property Manager at PMI (2012-10 – 2014-02)
Property: Fox Point
- Managed LIHTC operations, leasing, resident relations, compliance, hiring, invoice coding, and conflict resolution.
Assistant Manager at GSL Properties (2010-01 – 2012-10)
Property: Woodridge
- Managed leasing, tours, background checks, work orders, resident events, delinquency notices, annual recertifications, pool knowledge, and after-hours emergency calls.
