Kristin Grigler

Provided product and service consultations while employing upselling techniques. Responded to customer questions and resolved complaints via phone, email, and in-person interactions. Reviewed records and documents to deliver accurate responses to customer inquiries.

Sales Agent - American Income Life - Remote

• Provided product and service consultations while employing upselling techniques.
• Responded to customer questions and resolved complaints via phone, email, and in-person interactions.
• Reviewed records and documents to deliver accurate responses to customer inquiries.

Customer Support Representative - ResultsCX - Remote

• Supported clients through email and system messages with enrollment and policy updates.
• Entered, verified, and updated sensitive client data in compliance with industry standards.
• Processed applications and maintained accurate client records.

Housekeeper - WoodSpring Suites

• Maintained cleanliness and organization of guest rooms and common areas while meeting strict daily productivity deadlines
• Provided professional guest interaction by responding to requests and ensuring a positive customer experience
• Managed multiple tasks independently, prioritizing assignments efficiently in a fast-paced hospitality environment

Online Fulfillment Associate - Walmart

• Multitasked across multiple orders while meeting time-sensitive fulfillment goals in a high volume retail environment
• Communicated with team members and customers to resolve order issues

High School Diploma - Goal High School (2022-05) Aurora, CO