Head Server/ Barista
Brio Italian Restaurant - Fair Oaks, VA
November 2022 to May 2023
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Sales Manager
Funland of Fairfax - Fairfax, VA
June 2020 to November 2022
- Receive and finalize contracts within the sales system and assist with collection of event deposits and payments.
- Lead contact for clients and in charge of providing great customer support
- Assist with making reservations for 100 plus attendees
- Assist in maintaining event archives.
- Take incoming sales calls while taking down important information and referring the Guest’s needs
- Assist in executing local marketing plans, under the direction of the GM
- Meet with clients and book events up to $1,000 in revenue
- In charge of payroll for the Sales department
- In charge of setting weekly, monthly and quarterly sales goals while reaching and maintaining them
- Marketing and creating prospecting collateral to advertise
- Collaborated with the Director of Sales for new packages and specials
