Kristina Santiago

To be an integral part of a team that is upbeat, enthusiastic and focused on creating memorable experiences. To contribute my knowledge and skills to immediately impact productivity and sales.

Banquet Lead, Snack Shop Attendant, Prep Cook at Kapolei Golf Course (2022-01 – 2025-01)

• Worked all aspects of Banquet functions from start to finish.
• Stocked, cooked and serviced golf patrons.
• Food preparation and cooking for all outlets including line order items, snack shop and banquet events up to 300 guests.

Food Production Lead for Fresh Cut Produce Program/Front End Cashier at Safeway/Albertsons (2020-01 – 2022-01)

• Lead the department in starting "Fresh Cut" Produce production program & "Self-Check-Out" systems at Hawaii Kai Safeway.
• Cash handling and POS proficiency.
• Assisted management in all department employee shortages.
• Was "Hands On" in the floral department during special occasions.

Restaurant Manager at Rainbow Drive Inn Kalihi (2018-01 – 2020-01)

• Maintained restaurant operations management resulting in 1.5M annually, while maintaining food cost at 29% and labor at 20%.
• Hired, trained and mentored a team of 20-40 and 2-4 junior managers.

Position not specified at Foodland Farms/R. Fields (2014-01 – 2016-01)

• Menu planning and daily food preparation.
• Product placement and merchandising.
• Staff scheduling and team leadership.
• Ordering, set pars, and prep sheet maintenance.
• Participated in monthly inventories and overall Quality Control.
• Filled in for the floral department when needed.

Banquet & Events Coordinator at Hawaii Kai Golf Course (2011-01 – 2013-01)

• Responsible for promoting, booking, meeting with clients and planning.
• Ensured successful staffing, setup, operation & clean-up of events.
• Programmed POS systems.
• Worked directly with accounting to ensure cash handling in both the dining room and banquet events were accurate.

Associate degree in Restaurant & Hospitality Management – Kapiolani Community College (1994-01 – 1998-01)

High School Diploma – Hawaii Baptist Academy (1994-01)