Kristine Dragon

Clinically experienced health professional with firsthand experience working alongside physicians in an endocrinology practice and in pharmacy operations. Proven ability to drive patient engagement, retention, and long-term behavior change, mirroring the relationship-building demands of medical and pharmaceutical sales. Well-versed in the payer landscape, including health insurance processes and prior authorizations, providing a distinct advantage in navigating real-world clinical and commercial environments.

Clinical Health Coach at Austin Thyroid & Endocrinology (2024-10 – Present)

• Partner daily with endocrinologists to deliver 1:1 patient coaching on GLP-1 medications, lifestyle interventions, and treatment adherence — mirroring the consultative provider relationship model in pharma sales.
• Manage prior authorization processes and navigate health insurance requirements to ensure patients receive prescribed treatments without interruption.
• Drive patient retention and long-term engagement through structured follow-up, goal tracking, and motivational coaching, translating directly to account management and client retention skills in sales.

Group Fitness Coach at Orangetheory Fitness (2023-11 – 2024-06)

• Consistently drove member retention and engagement across a high-volume client base, demonstrating the relationship-building and follow-through skills critical to maintaining a sales territory.
• Translated complex physiological concepts into clear, compelling coaching cues — directly applicable to communicating clinical product value to healthcare providers.

Pharmacy Technician at Sparta Pharmacy (2021-06 – 2021-08)

• Gained hands-on exposure to pharmaceutical products, formulary workflows, insurance processing, and prior authorizations while delivering patient-facing service in a clinical retail environment.

B.S. in Nutrition – Syracuse University (2021 – 2023)