Kryselle Riley-Clarke

Customer service and retail professional with 5+ years of experience across retail, food service, and administrative environments in both Trinidad & Tobago and the United States. Proven ability to manage daily operations, supervise staff, handle high-volume transactions, and deliver excellent customer experiences. Highly adaptable, reliable, and detail-oriented.

Customer Service Coordinator - TJ Maxx - Atlanta, USA

(2023-03)

• Supervised front-end operations and supported daily store activities
• Assisted with staff coordination and ensured efficient workflow
• Delivered high-quality customer service and resolved escalated issues
• Handled transactions, returns, and register operations accurately
• Maintained compliance with company policies and procedures

Sales Associate / Assistant Supervisor - Linda's Bakery - Chaguanas, Trinidad

(2020-02 - 2022)

• Managed cash and card transactions in a fast-paced retail environment
• Assisted in supervising daily operations and supporting team members
• Provided customer service and handled product inquiries
• Prepared baked goods and ensured quality standards

Administrative Assistant - L.S. Ross CPA Office - Tucker, GA, USA

(2019-04 - 2019-09)

• Performed reception duties including answering phones and greeting clients
• Managed filing systems, mail handling, and office organization
• Assisted with payment processing and basic accounting support
• Maintained confidentiality of sensitive client information

Retail Sales Associate / Cashier - Marshalls Department Store - Decatur, GA, USA

(2018-11 - 2019-01)

• Processed sales transactions, returns, and exchanges
• Assisted customers with product inquiries and purchases
• Maintained organized and stocked sales floor

Assistant Supervisor / Cashier - Furniture Plus - Chaguanas, Trinidad

(2015 - 2018)

• Oversaw front-end operations and supported team members
• Managed customer payments, including installment accounts
• Handled incoming calls and directed inquiries appropriately
• Ensured smooth daily store operations

Sales Associate / Baker - Linda's Bakery - Chaguanas, Trinidad

(2013 - 2015)

• Assisted customers and handled transactions
• Prepared baked goods and maintained inventory

Busser / Customer Service - Woodford Café - Chaguanas, Trinidad

(2012 - 2013)

• Maintained a clean and welcoming dining environment
• Supported front-of-house operations

Trainee – Electrical Installation - National Energy Skills Center

(2011 - 2012)

• Completed Level 1 Domestic Wiring training

Youth Training and Employment Partnership Programme (YTEPP)

Multi-Sector Skills Training Programme (MUST)

Edinburgh Educational Institute