Krystal Lawrence

Published author with six books in print. Prolific fiction writer and editor. Several months experience chatting on a popular dating site. Empathetic communicator, and creative multi-taker, with the ability to navigate several chat windows quickly and efficiently, while keeping members engaged, and still maintaining site policy and rules.

Engagement Specialist - Right Management - Seattle, WA

(2019-02)

• Manage engagement cycles from initial candidate contact through enrollment in program.
• Empathetic communication with high-level executives and other candidates who have recently been misplaced from their jobs. Communication via phone, chat and email.
• Coordinate with other teams to ensure a seamless transition for each candidate, while delivering world-class service.

Freelance Write / Editor - Self-Employed - Riverview, FL

(2010-01)

• Write, edit and proofread blog content and social media posts for numerous clients.
• Writer of fiction, primarily horror and suspense. Six books in print (available on Amazon under my legal name.) Plus over one-hundred short stories published around the world.

Chat Associate - Self Employed - Seattle, WA

(2026-01 - 2026-07)

• Several months experience chatting with numerous members on a popular dating website, while adhering to rules and standards. Thousands of messages exchanged on a variety of topics. Comfortable with adult content.
• Coordinated member communications, maintaining strong relationships and addressing concerns promptly.

Police Dispatcher / 911 Operator - Bellevue Police Department - Bellevue, WA

(2011-06 - 2014-09)

• Managed high-volume emergency calls, prioritizing response based on urgency and need.
• Coordinated dispatch of law enforcement personnel, ensuring timely and effective deployment to incidents.
• Maintained accurate records of all communications, facilitating clear information flow among team members.
• Provided real-time support to officers in the field, delivering critical updates and situational awareness.