Engagement Specialist - Right Management - Seattle, WA
(2019-02)
- Manage engagement cycles from initial candidate contact through enrollment in program.
- Empathetic communication with high-level executives and other candidates who have recently been misplaced from their jobs. Communication via phone, chat and email.
- Coordinate with other teams to ensure a seamless transition for each candidate, while delivering world-class service.
Freelance Write / Editor - Self-Employed - Riverview, FL
(2010-01)
- Write, edit and proofread blog content and social media posts for numerous clients.
- Writer of fiction, primarily horror and suspense. Six books in print (available on Amazon under my legal name.) Plus over one-hundred short stories published around the world.
Chat Associate - Self Employed - Seattle, WA
(2026-01 - 2026-07)
- Several months experience chatting with numerous members on a popular dating website, while adhering to rules and standards. Thousands of messages exchanged on a variety of topics. Comfortable with adult content.
- Coordinated member communications, maintaining strong relationships and addressing concerns promptly.
Police Dispatcher / 911 Operator - Bellevue Police Department - Bellevue, WA
(2011-06 - 2014-09)
- Managed high-volume emergency calls, prioritizing response based on urgency and need.
- Coordinated dispatch of law enforcement personnel, ensuring timely and effective deployment to incidents.
- Maintained accurate records of all communications, facilitating clear information flow among team members.
- Provided real-time support to officers in the field, delivering critical updates and situational awareness.
