Krystal Merritt

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Shift lead at Nothing bundt cakes (2025-04 – Present)

Host at Apple bees (2024-01 – 2024-12)

• Balanced cash drawers at the end of each shift.
• Checked identification for guests who appeared under age 21.
• Took reservations over phone and in person.

Assistant Manager at Speedway Gas Station (2019-06 – 2024-01)

• Supervised daily operations including scheduling shifts, assigning duties.
• Managed customer service inquiries and complaints in a timely manner.
• Conducted regular performance reviews for employees to identify areas of improvement.

Customer Service Manager at Cub Foods (2016-04 – 2019-03)

• Checked expiration dates on perishable products prior to bagging them.
• Processed payments using credit card machines or cash registers.
• Performed cash register transactions accurately and efficiently.

PCA at PCA Experience (2019 – 2021)

was my elder mother

High School Diploma – Roosevelt High School (2018-06)