Krystal Valencia

Addictions counseling professional-in-training with experience supporting SUD treatment services across detox/residential and outpatient settings, including MAT support. Skilled in facilitating structured psychoeducational and recovery groups, reinforcing treatment plan goals, and applying Motivational Interviewing (MI) strategies to strengthen engagement and readiness for change. Seeking CAT supervision hours to expand competencies in screening/assessment support, progress-note documentation, confidentiality compliance (HIPAA/42 CFR Part 2), and interdisciplinary care coordination.

Owner / Peer Support Supervisor - AnchorPoint Support Services - Colorado Springs, CO

(2026-01)

• Oversee daily operations and peer support services, ensuring client-centered, recovery-oriented care.
• Supervise peer support staff, provide guidance on service delivery, and promote professional, trauma-informed support practices.
• Coordinate with clients, families, and community partners to strengthen access to resources, recovery planning, and ongoing support.

Peer Support Specialist - Independent Contractor - Colorado Springs, CO

(2023-04)

• Provided extensive peer support services to clients, encouraging recovery, self-advocacy, and goal progression.
• Mentored and guided peer coaches in understanding their roles, strengthening confidence and effective service delivery.
• Assisted clients with navigating resources, building coping skills, and maintaining engagement in recovery supports.
• Modeled resilience through lived experience and became a consistent source of hope, encouragement, and support for clients.

Team Trainer - Taco Bell - Loveland, CO

(2022-11 - 2025-06)

• Trained and mentored 20+ team members on service and standards
• Used calm communication to resolve issues and support shift execution

Store Manager - Subway - Windsor, CO

(2013-10 - 2022-11)

• Led team operations and onboarding in a high-volume environment
• Supported district training and cross-location staffing; maintained professionalism under pressure

Bachelor's Degree - Psychology (Addictions) - Purdue University (2027-06)

Associate's Degree - Hospitality Management - Front Range Community College (2013 - 2015)