Krystina Rushing

Dedicated and clinically trained Medical Assistant with hands-on experience in patient triage, phlebotomy, and EKG administration. Proven track record of delivering compassionate customer service and maintaining high organizational standards in fast-paced healthcare and service environments. Skilled in electronic medical records (EMR) software, clinical terminology, and strict adherence to HIPAA guidelines.

Crew Member / Team Lead Trainee - Andy's Frozen Custard - St. Charles, IL

(2025-02)

• Maintain strict adherence to quality metrics, product safety, and clean workplace guidelines during peak hours.
• Deliver fast, attentive, and exceptional guest services to ensure long-term brand loyalty.
• Engage actively in a peer-to-peer leadership culture focused on workplace standard accountability and mutual respect.

Behavioral Technician - The Place for Children with Autism - Elgin, IL

(2025-07 - 2025-10)

• Successfully implemented individualized, clinically designed behavioral treatment plans under professional supervision.
• Collected, analyzed, and cleanly logged daily patient progress tracking data to support quantitative medical updates.
• Instructed and supported young patients in building essential daily life, speech, and social engagement skills.

Server - Applebee's Grill and Bar - Elgin, IL

(2023-10 - 2025-01)

• Multitasked and prioritize customer service targets efficiently within high-volume dining shifts.
• Fostered a collaborative, team-centric atmosphere focused on operational support and speed of delivery.

State and Nationally Accredited Medical Assisting Program - Medical Assisting - First Institute (2026-07)

High School Diploma - St. Charles East High School (2014-05)