Property Manager - Decatur Housing Authority at Atlanta - Atlanta
(2026-04)
Community Property Manager - Asset Living Management at Braselton GA - Braselton, GA
(2025-01 - 2026-04)
- Reviewed lease violation reports and issued notices to residents in compliance with state housing regulations.
- Analyzed monthly expense reports to identify cost overruns in landscaping and utility budgets for management.
- Negotiated vendor contracts for landscaping and HVAC services that lowered monthly operating costs by eight percent.
- Partnered with the leasing team to improve unit turnover workflows and reduce vacancy periods between tenants.
- Responded to after-hours resident emergencies including plumbing failures and lockouts within two hours on average.
- Managed rent collection processes and followed up on delinquent accounts to maintain portfolio financial performance.
- Created a digital filing system for lease documents and notices that reduced administrative retrieval time significantly.
- Audited tenant screening reports and recommended denial or approval decisions based on income verification and credit checks.
Assistant Property Manager - VI Housing Authority at St Thomas USVI - St Thomas, USVI
(2017-10 - 2024-12)
- Ran day-to-day operations across leasing, occupancy, and resident relations.
- Managed property budgets, tracked delinquencies, handled collections, and prepared financial reports.
- Supervised property management and maintenance staff and supported their development.
- Ensured compliance with HUD, LIHTC, Fair Housing rules, and other regulatory requirements.
- Handled leasing, lease renewals, income recertifications, and maintained tenant files.
- Coordinated maintenance work, vendor contracts, property inspections, and emergency response.
- Resolved escalated tenant issues and worked to improve overall resident satisfaction.
- Reviewed property performance data and put corrective action plans in place when needed.
- Prepared performance reports and presented property results to senior leadership.
- Focused on increasing occupancy, revenue, and operational efficiency while reducing delinquency.
- Balanced priorities across multiple properties at once.
- Led property stabilization projects and managed lease-up campaigns.
- Conducted monthly property inspections and logged maintenance needs in compliance tracking software.
- Reviewed lease violation reports and issued notices to residents in compliance with state housing regulations.
- Analyzed monthly expense reports to identify cost overruns in landscaping and utility budgets for management.
- Negotiated vendor contracts for landscaping and HVAC services that lowered monthly operating costs by eight percent.
- Partnered with the leasing team to improve unit turnover workflows and reduce vacancy periods between tenants.
- Responded to after-hours resident emergencies including plumbing failures and lockouts within two hours on average.
- Managed rent collection processes and followed up on delinquent accounts to maintain portfolio financial performance.
- Created a digital filing system for lease documents and notices that reduced administrative retrieval time significantly.
- Audited tenant screening reports and recommended denial or approval decisions based on income verification and credit checks.
- Worked with vendors to cut repair turnaround from five days to two
- Handled lease renewals and move-out inspections for 45 units across three buildings each quarter
- Fielded tenant calls and emails, resolving noise and parking complaints within 48 hours
- Tracked rent collections and flagged late payments for the property manager
- Built a digital filing system that got rid of paper storage for leases and inspection reports
- Walked the property regularly to spot safety hazards, lighting problems, and landscaping issues
- Helped new tenants move in—handed out keys and showed them building amenities and policies
- Met with the property manager weekly to review upcoming lease expirations and renewal strategies.
- Answered tenant questions about lease terms, pet policies, and visitor parking during office hours.
