Hotel Operator - Golden Nugget Hotel & Casino - Las Vegas, Nevada / Atlantic City, New Jersey
(2007-10)
- Coordinate switchboards to transfer incoming, outgoing and interoffice calls
- Records wake-up calls
- Offer information pertaining to services and facilities provided within the hotel
- Page guests in lobby, dining area, and other parts of the hotel
Cashier / Human Resources Clerk - LA Spas - Las Vegas, Nevada
(2005-04 - 2007-08)
- Faxed, filed and operated office machines, such as computer terminal, adding, calculating and photocopying machines
- Daily operations of cash handling, credit card transactions and printed out reports
- Counted money in cash drawer at beginning and ending of shift
- Reviewed cut off of tickets
- Reviewed employment applications, assisted in interviewing, brief verified employment
Data Entry Clerk - Travel venue - Las Vegas, Nevada
(2000-09 - 2005-04)
- Received information from telephone surveys and input data
- Answered inbound calls, and transferred to departments using a multi-line phone
- Processed, collated and distributed mail to departments. Managed office supplies, materials and equipment
- Organized office area for neatness and cleanliness
- Performed clerical duties such as filing, faxing, emailing and typing
- Deposited checks for the company
Customer Service Agent - Cox Communications - Las Vegas, Nevada
(1999-08 - 2000-08)
- Billed inquiries, and made changes to customer account information via computer
- Responsible for setup service for customers locally, and for businesses
- Responsible for receiving equipment, and refunding customers by cash, check and credit card
- Scheduled technician and drivers for installations
