Kunda Mutale

Researched data online and extracted information of the clients that were needed Input contacts and data into excel and forwarded information w/ client media Answered email and support questions from clients through online channels

Data Entry Specialist - Digital Infinity Services

(2020-11 - 2022-01)

• Researched data online and extracted information of the clients that were needed
• Input contacts and data into excel and forwarded information w/ client media
• Answered email and support questions from clients through online channels
• Analyzed work online to find best client data and shared with team

Data Entry Specialist - Citiwide Professional services

(2019-03 - 2020-10)

• Maintained client confidential information on filing and recorded contacts
• Input client data into secure database to allow for efficiency with company policies
• Edited and proofread client billing recorded information
• Contacted clients through email about Billing information

Customer Support - Zamtel

(2016-09 - 2018-12)

• Worked as a customer server for clients in need of assistance
• Troubleshooting declined and not working customer cards
• Providing steps in fixing and continuing charges on customer related inquiries
• Supervised and reviewed the activities of public relations staff

Business Administration - Collin College (2024-08)

High School Diploma with Advanced Honors - Chelston High school

Medical Billing & Coding - SWEDISH INSTITUTE COLLEGE of HEALTH SCIENCES, MANHATTAN (2025-04)