Kur'Riyon Griffin

Aspiring Information Systems Analyst with three years of experience utilizing Java, Python, and JavaScript to improve process efficiency and tackle technical issues. Demonstrated skills in cross-communication, problem-solving, and team leadership through customer-facing roles and collaborative internships. Dedicated to optimizing system reliability and ensuring secure operations while expanding expertise in cybersecurity and systems engineering.

Front Desk Associate - Planet Fitness

(2025-06)

• Designed welcoming check-in flows to improve first impressions and encourage repeat visits, enhancing member retention through a consistent front-desk experience.
• Managed payment processing and membership inquiries efficiently to minimize resolution time and preserve accurate account standing for members.
• Maintained guest logs and incident records to facilitate follow-up actions and ensure compliance with facility standards.

Operations/Concessions Worker - Bank of America Stadium

(2023-11)

• Led customer service during events, anticipating needs and adjusting workflows to improve guest experience and reduce service delays.
• Ensured proper alcohol distribution to enhance guest service.
• Worked with cross-functional teams to achieve goals.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

HBCU/MSI Change Champions Intern - NC DHHS

(2023-05 - 2024-01)

• Engaged in team meetings to discuss program improvements and strategies.
• Prepared reports summarizing activities conducted during the internship period.
• Facilitated group meetings, workshops, seminars, and other activities related to the program objectives.
• Established partnerships with HBCU/MSI staff to create collaborative opportunities.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Completed day-to-day duties accurately and efficiently.

Major - Information Systems - University of North Carolina at Greensboro (2026-12)