Kurt Gonzales

Computer Science graduate with extensive professional experience in technology-driven environments, digital systems, project coordination, and technical problem-solving. Hands-on informal IT experience includes computer setup and troubleshooting, basic network connectivity support, Microsoft Teams and Zoom meeting support, website maintenance, AV configuration, and user assistance. Strong communicator with experience collaborating with technical personnel, leadership, vendors, and end users.

AV & Church Technology Support - New York Filipino SDA Church - New York

• Supported communication and technology operations for meetings, programs, presentations, and special events.
• Configured and operated AV equipment, presentation systems, microphones, displays, computers, and related technology.
• Troubleshot audio, video, computer, and connectivity issues during live events and virtual/hybrid meetings.
• Coordinated technology needs with leadership, volunteers, and team members while providing user guidance.

IT & Technology Support - Self-Employed / Informal

(2013-06)

• Set up and configured desktop and laptop computers, software applications, peripherals, printers, and other technology equipment.
• Troubleshot common computer hardware, software, connectivity, and configuration problems and provided practical first-level support.
• Assisted users with Microsoft Office applications and other productivity software.
• Diagnosed basic network connectivity issues involving device connections, Internet access, Wi-Fi, and peripherals.
• Assisted with software installation, equipment replacement, technology upgrades, and device configuration.

Collaboration & Video Conferencing Support - Self-Employed / Informal

(2013-06)

• Supported Microsoft Teams and Zoom meetings, including meeting setup, device connectivity, audio/video configuration, screen sharing, and presentation support.
• Assisted with troubleshooting microphones, cameras, speakers, displays, and other video-conferencing equipment.
• Provided real-time technical assistance during meetings and events to resolve issues with minimal disruption.
• Assisted users with collaboration applications and provided informal training and knowledge transfer.

Website & Digital Technology - Self-Employed / Informal

(2013-06)

• Maintained and updated website content, graphics, and digital materials.
• Created and optimized digital assets for websites and organizational communications.
• Worked with web-based tools and applications to support digital communication and content management.

Graphic Designer - Iloilo Supermart Inc. - Iloilo City, Philippines

(2002-05 - 2011-11)

• Developed digital and print materials using computer-based design applications and production systems.
• Created and managed digital image files for traditional and digital production.
• Collaborated with departmental managers and technical personnel to develop and complete projects.
• Created digital displays and online advertising materials for local businesses.
• Managed project requirements, revisions, deadlines, image specifications, and typography.
• Coordinated projects from concept through final delivery.

Bachelor of Science - Computer Science - Central Philippines University (2022-03)

Bachelor of Science - Nursing - Iloilo Doctors' College (2010-03)