Nursing Assistant 2 at UNC Lenoir Health Care (2023-07 – Present)
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Sales Associate at Rainbow Shops (2022-12 – 2023-07)
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
EVS Associate at UNC Lenoir Health Care (2022-11 – 2023-07)
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Lead Teacher at New Beginnings Learning Center (2021-11 – 2022-09)
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
Assistant Teacher at A Children's World (2021-09 – 2021-11)
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Provided additional mentoring based on student evaluations.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in implementation of new learning tools, systems and materials.
Salesperson at Furniture Fair (2021-05 – 2021-09)
- Utilized CRM software to manage customer accounts and track performance metrics.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Personal Care Aide at Supreme Choice Healthcare (2020-08 – 2021-05)
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean, safe, and well-organized patient environment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Crew Member at Cookout (2018-02 – 2020-08)
- Operated cash register to ring up final bill and process various forms of payment.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
