Temp-Care Team Services II Rehab at Jefferson Healthcare (2026-03 – Present)
- Responsible for managing patient referrals and making sure all necessary information is obtained and communicated to the appropriate parties.
- Working with patients and healthcare professionals, scheduling appointments, and providing care and compassion to patients.
- Working with insurance companies to get claims submitted for patients.
- Answering phones and taking messages for clinicians.
Per Diem-Rehab Aide at Jefferson Healthcare (2026-01 – 2026-02)
- Provided a safe and welcoming environment for patients by ensuring treatment rooms were kept clean and organized.
- All necessary materials were readily available for clinicians by ordering supplies and managing inventory.
- Enabled healthcare professionals to deliver the highest quality of care to patients by setting up treatment rooms according to specific requirements of each appointment type.
Member Services Representative I at Peninsula Credit Union (2025-04 – 2025-11)
- Delivered exceptional, personalized service by building strong financial relationships, addressing member needs, and consistently exceeding individual sales goals to support overall credit union growth.
- Identified opportunities to offer tailored products and services through active listening and solution-focused communication.
- Maintained high standards of accuracy, compliance, and professionalism while completing transactions efficiently and meeting regulatory requirements.
- Took initiative to manage responsibilities independently, demonstrating accountability, sound judgment, and integrity.
- Fostered a collaborative team environment through clear communication, adaptability, and a proactive approach to challenges and change.
Recovery Advocate at Dove House Recovery Cafe (2023-02 – 2025-02)
- Provided recovery support services, crisis intervention, and advocacy for individuals overcoming domestic violence, sexual assault, substance use, homelessness, mental illness, and other recovery challenges.
- Conducted data entry for the Recovery Café and coordinated referrals to community organizations, ensuring individuals were connected to the appropriate services.
- Facilitated peer support groups, fostering a safe and supportive environment for recovery.
- Additionally, assisted in the transfer of necessary documentation to partnering organizations to streamline access to care and resources.
Lead Member Services Representative at Olympic Peninsula YMCA (2022-04 – 2023-10)
- Assisted patrons by checking them in, maintaining an organized and welcoming lobby with updated marketing materials, and handling cash transactions.
- I also managed emails, phone inquiries, mail distribution, and general office tasks, including filing, data entry, and troubleshooting minor computer issues.
- Additionally, I guided patrons through the facility, answered their questions, and referred walk-in customers to local programs and nonprofits for support.
- This included connecting individuals experiencing homelessness with shower access through the pool program and helping low-income members access financial aid and other community resources.
Pharmacy Assistant at Don's Pharmacy (2019-11 – 2022-03)
- Handled prescription and general merchandise transactions efficiently and accurately, ensuring a smooth checkout process and a positive customer experience.
- Provided friendly and professional assistance to customers with prescription pickups, over-the-counter products, and general inquiries.
- Maintained pharmacy inventory by organizing shelves, restocking merchandise, and fulfilling purchase orders to ensure product availability.
- Performed data entry tasks to keep patient and inventory records accurate and up to date.
- Collaborated with the pharmacy team to support daily operations, uphold regulatory compliance, and maintain a clean, organized, and secure work environment.
- Demonstrated strong attention to detail, excellent communication skills, and a commitment to customer care.
Housekeeper at The Tides Inn (2019-04 – 2019-11)
- Ensured a clean, welcoming, and comfortable environment for all guests by thoroughly cleaning and sanitizing rooms after checkouts, including changing linens, disinfecting surfaces, and restocking supplies.
- Maintained the cleanliness and appearance of all guest areas, keeping common spaces spotless and well-presented at all times.
- Provided attentive service for multi-night stays by refreshing rooms, replenishing amenities, and ensuring guests had everything needed for a comfortable experience.
- Upheld high standards of cleanliness, worked efficiently, and supported a positive guest experience.
Crew Trainer at McDonald (2018-04 – 2019-01)
- Trained new hires on company procedures, food preparation, and customer service standards to ensure smooth operations and consistent service quality.
- Accurately took customer orders, processed payments, and handled cash transactions efficiently.
- Operated the grill to prepare and cook a variety of menu items, including meats, while maintaining proper food safety and quality standards.
- Assembled and bagged orders with attention to accuracy, ensuring customers received exactly what they ordered.
- Maintained a clean and organized work environment to support fast, friendly, and efficient service.
