Kylie Olp

Performance Director

Talent

Asheville, City of Asheville, BuncombeMember since April 28, 2025

Hire this person

Send a job offer directly to this candidate

About

By leveraging data-driven insights and process optimization, my focus is on improving efficiency, enhancing the guest experience, and fostering a high-performance culture across all locations. From refining sales strategies to strengthening BDC operations, I am committed to creating streamlined, effective solutions that drive growth!

Experience

Director of Performance and Development March 2025- Present

Connecting Autostar stores by standardizing processes, optimizing sales and BDC operations, and developing data-driven strategies to improve performance, efficiency, and the guest experience across all locations.Connecting Autostar stores by standardizing processes, optimizing sales and BDC operations, and developing data-driven strategies to improve performance, efficiency, and the guest experience across all locations

Marketing Director, September 2022- February 2025

Direct social media content creation and marketing across six dealerships in Western North Carolina and Colorado to advertise service offerings and increase institutional reach and revenue.
Promptly respond to approximately 60 customer reviews weekly on a variety of platforms such as Dealerrater, Google, Yelp, and Facebook, ensuring that responses are posted 24 hours after the initial review.
Liaise with potential partners to ensure effective communication between the CEO and stakeholders to increase business relationships.
Perform copy editing and support the timely production of campaign materials for all dealerships, confirming that all information is accurate and presented in a professional way
Manages and supports the hiring needs at all six locations for every department, ensuring candidates are responded to and interviews are set in a timely manner.