Kylie Ritter

Certified Paraoptometric (CPO). I have over 10 years of experience in healthcare and 7 years of experience in Optometry/Ophthalmology. Additionally, I have 3 years of experience working remotely from home. Willing to relocate: Anywhere

Ophthalmic Technician - Stillwater Ophthalmology and Retina - Stillwater, OK

(2025-01)

• Checking visual acuities and intraocular pressure, as well as dilating patients prior to their examination.
• Documenting HPI and current medications in Nextech.
• Performing manifest refractions, Macular and RNFL OCTs, Optos retinal imaging, visual field tests, corneal topography, and IOL master.
• Assisting in intravitreal injections and in-office laser procedures.
• Scribing for a retina specialist.

Clinical Review Technician/Pharmacy Technician - Prime Therapeutics - Remote

(2023-05 - 2024-01)

Reviewing prior authorization requests for a pharmaceutical company, calling and notifying prescribers and members of the outcome of the request(s).

Patient Specialist - Axis Healthcare - Bixby, OK

(2023-01 - 2023-05)

Checking patients in/out for their appointments, using Podium to text back and forth with patients needing assistance, collecting copays and setting up payment plans/arrangements.

Customer Service Associate - TruePill - Tulsa, OK

(2022-03 - 2022-08)

Taking inbound calls for a mail-order pharmacy and assisting with refill requests and order statuses.

Customer Service Representative - Alorica - Tulsa, OK

(2021-10 - 2022-02)

Taking inbound calls for a client that included their banking information.

• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Handled online orders and credit card transactions

Ophthalmic Technician - DigitalOptometrics - Remote

(2020-10 - 2021-06)

Performing refractions remotely using DigitalOptometrics Tele-medicine system.

Receptionist - Oklahoma Medical Eye Group - Jenks, OK

(2019-08 - 2020-05)

Check in and check out patients, answer multiple phone lines, schedule appointments, check Insurance benefits for patients.

Paraoptometric Technician/Receptionist - Tulsa Vision Clinic - Tulsa, OK

(2019-03 - 2019-05)

Assisting an Optometrist with diagnostic testing, checking patient's visual acuity, and calling in prescriptions.

Receptionist/Ophthalmic Technician - Tulsa Eye Associates - Tulsa, OK

(2015-12 - 2018-03)

Scheduling patients, answering phones, ONH and macular OCT's, Fundus photos, Visual field testing, experience with an electronic health system, and sending prescriptions through an ERx system. Daily duties while screening patients: documenting chief complaint, checking medications and health history, checking pupils and EOM's, checking patient's vision through current correction, manifest refractions, checking IOP with Ton open, and dilating patients.

Receptionist/Optometric Technician - Twenty Twenty Eyecare - Tulsa, OK

(2015-04 - 2015-09)

I used great customer service to help patients with their vision needs, I would schedule appointments, contact patients that their contact lenses were in, and I would perform different tests and scans on patient's eyes who had specific vision needs.

Receptionist/Optometric Technician - Eastland Eye Care Associates - Tulsa, OK

(2014-05 - 2015-04)

Scheduling appointments, filing insurances, entering charts into the computer, filing charts away, and answering the phone.

Home Health Aide - Oxford Healthcare - Broken Arrow, OK

(2013-02 - 2014-04)

Assisted primary nursing staff with general patient care.

• Vital signs, oral care, perineal care, charting, and stocking supplies.

Basic Studies - Basic Studies - Northeastern State University (2010-08 - 2011-05)

High School Diploma - High school or equivalent - Coweta High School (2007-08 - 2010-05)