Kylie Singleton

Motivated and dependable recent college graduate with experience in healthcare administration, hospitality, childcare, and customer service. Skilled in communication, organization, teamwork, and creating positive experiences for patients, guests, members, and families. Through an internship at Med Center Health, gained hands-on exposure to healthcare operations, EHR systems, patient flow, compliance procedures, and administrative decision-making within a rural healthcare setting.

Additional experience in front desk operations at Hilton Garden Inn strengthened multitasking, problem-solving, and customer service skills. Demonstrated leadership and strong interpersonal abilities through multiple roles with YMCA and childcare experience at Western Kentucky University. Known for being adaptable, professional, detail-oriented, and committed to creating welcoming and supportive environments.

Internship - Med Center Health at Russiville - Russiville, KY

(2026-01 - 2026-04)

• Observe daily operations within a rural healthcare facility to gain insight into clinical and administrative work flows
• Shadowed healthcare Administrators and clinical staff to understand patient flow, scheduling, and compliance processes
• Gained exposure to EHR systems and documentation standards
• I attended meetings to observe decision making processes and healthcare policy implementation.

Front Desk Associate - Hilton Garden Inn

(2025-12 - 2026-02)

• Conduct nightly audits to ensure accuracy of guest accounts and reservations.
• Provide overnight front desk support, including guest check-ins, reservations, and inquiries.
• Prepare morning setups including coffee service and lobby readiness.

Membership Connector & Greeter - Sumner County YMCA - Sumner County, TN

(2022-07 - 2025-12)

• Provide a warm and welcoming experience to all members and guests upon arrival.
• Assist members with account inquiries, renewals, and general membership management.
• Conduct informative Facility tours for prospective members to Promote YMCA programs and services.

Teacher Aid - WKU Child Care Center - Bowling Green, KY

(2025-01 - 2025-09)

• Supported classroom activities and daily routines for children ages 3-5.
• Assisted lead teacher during snack time and supervised transitions.
• Monitored and engaged children during playtime in the playground and gym.
• Ensured a safe, nurturing Environment while supervising children until pickup.

Day Camp Counselor - Sumner County YMCA - Sumner County, TN

(2025-06 - 2026-08)

• Supervised and engaged groups of campers in daily activities and programs.
• Led recreational, educational, and team-building activities that encouraged participation and fun.
• Communicated effectively with parents regarding camper needs and daily updates.
• Ensured the safety and well being of all participants by adhering to YMCA safety standards and protocols.

High School Diploma - Station Camp High School (2018-08 - 2022-05) Gallatin, TN

Bachelor of Science - Healthcare Administration - Western Kentucky University (2022-08 - 2026-05) Bowling Green, KY