Emergency Services Program Director at Refuge for Women North Texas (2024-10 – Present)
- Direct operations of a trauma-informed residential stabilization program serving survivors of trafficking and sexual exploitation
- Lead multidisciplinary staff through hiring, supervision, training, and performance management to ensure consistent program delivery
- Oversee resident admissions, assessments, and stabilization planning to ensure appropriate program placement and individualized care
- Manage crisis response, program structure, and daily operations within a high-acuity residential environment
- Monitor program performance through data tracking, reporting, and continuous quality improvement initiatives
- Cultivate partnerships with law enforcement, healthcare providers, shelters, and community agencies to strengthen referral networks
- Ensure program compliance with organizational policies, safety standards, and trauma-informed care best practices
Transitional Living Director at Refuge for Women North Texas (2020-07 – 2024-10)
- Oversees all duties related to running the transitional living home and care program
- Create and maintain a consistent, stable, and safe environment towards growth and independence for clients in transitional care
- Set up and maintain administrative systems necessary to support effective operations
- Assist clients in creating and pursuing goals to improve financial stability, maintain their sobriety, and grow in healthy rhythms of life
- Work with phase 2 Long-term program clients with their reintegration goals
- Assist clients in the process of entering the workforce and schooling
City Director Assistant at Refuge for Women North Texas (2019-02 – 2020-07)
- Donor database management – input and update donor information; compile reports useful for daily and overall operations
- Accounting – completing monthly expense and income reports
- Communications and Social media management – composing newsletters, prayer letters, mass emails and social media post for community engagement
- Assisting with fundraising events
Shift Lead at Refuge for Women North Texas (2018-10 – 2019-02)
- Assisted clients with all of their personal needs
- Transported clients to events and support group meetings
- Upheld policies and procedures for running the program house
Marketing and Events Coordinator at Woman to Woman PRC (2018-02 – 2019-02)
- Organized, managed and executed all events including major fundraising events
- Managed social media platforms
- Managed and updated websites as needed
- Designed marketing materials for events and promotion
Volunteer Coordinator at Woman to Woman PRC (2017-09 – 2018-05)
- Manage volunteer onboarding, orientation, recruitment, training, development, rewards and recognition
- Volunteer database management - Established, designed and launched volunteer database
Counselor at Camp Crestridge (2016-05 – 2017-08)
- Directly responsible for the safety and care of 8-11, 15-17-year-old campers, taught Archery and crafts
Teller at Hudson Valley Federal Credit Union (2017-01 – 2017-05)
- Assisted members with their accounts, Database entry, handled large amounts of cash, selling products/accounts
Temp. Associate at Vassar Bookstore (2016-12 – 2016-12)
- Collecting student rentals, Database entry, prepared online order, stocked and organized merchandise
Project Manager at Veekast (2014-04 – 2016-10)
- Manage the web database and display of digital content on screens, includes fundraising, social media, event and video production. Communicated with clients to meet every need of each event