L. Pamela Arroyo

Multifaceted and ambitious professional with an international background working across Central America, South America, North America, and the Caribbean. Nearly two decades of experience in logistics, administration, event coordination, travel operations, advertising, marketing, and hospitality. Fine Arts and creative abilities. Hardworking, responsible, and qualified to perform under pressure — in both remote and on-site environments. Bilingual in Spanish and English.

Personal & Executive Assistant at Private Clients — Visual and in person (2021-01 – Present)

• Full calendar and schedule management across personal, business, and travel priorities.
• Inbox and correspondence management; communication filtering, drafting, and follow-ups with lawyers, accountants, suppliers, and clients.
• Document preparation, permit and municipal administration, bill payments, vendor coordination, and budgeting.
• Social media management, PR coordination, and property logistics support.
• Operated remotely and on-site with full autonomy, discretion, and precision.

Freelance Travel Logistics & Group Coordinator and Tour Leader at Independent · Central America — Mexico to Panama (G Adventures / Camps International / Mighty Roar / PureLife) (2021-01 – Present)

• Planned and executed multi-country travel programs, coordinating accommodations, transportation, border logistics, and activities.
• Served diverse client profiles: corporate travelers, families, senior travelers, students, solo adventurers, and wellness retreat groups.
• Full contingency planning and real-time adjustments to ensure seamless, high-quality experiences.
• Led international travel groups across the Central American corridor — Mexico to Panama.
• Full trip logistics: bookings, itineraries, budgeting, and on-the-ground coordination across multiple countries.
• Culturally rich, tailored experiences for demographically diverse international groups.

Guesthouse Founder & Manager at Maleku Hostel (2006-01 – 2014-12)

• Founded and operated a hospitality business featured and recommended in Lonely Planet, Rough Guide, and Moon Handbook.
• Full operations: reservations, customer service, advertising, PR, supplier relations, and budgeting.

Marketing & Event Assistant / Field Producer at Carlson Wagonlit Travel (2006-01 – 2006-12)

• Produced and executed corporate events and conventions for exclusive clients at luxury venues locally and internationally.
• Full event lifecycle: creative process, vendor coordination, purchasing, budgeting, and on-site delivery.

Producer & Event Coordinator / Field Producer at Jotabequ Grey Advertising Agency (2002-01 – 2006-12)

• Produced corporate events, product launches, concerts, conventions, and promotional tours across Central America and internationally.
• Key clients: British American Tobacco, Roche Labs, Dos Pinos.

Freelance Producer & Event Coordinator at Independent / Various Agencies (1999-01 – 2010-12)

• End-to-end event coordination for advertising agencies and corporate clients internationally.
• Logistics, crew scheduling, location scouting, supplier coordination, and on-site execution.

Bachelor of Advertising in Advertising – Universidad Latina de Costa Rica (2000-01 – 2004-12)

International Hotel Management — Professional Actualization (Scholarship Winner) in Hotel Management – Dusit Thaini College (2009-01 – 2009-12)

Exchange Student — ESL Program in English as Second Language – Essex County College (2003-01 – 2004-12)