Ladenia Moore

Qualified human resources, secretary, office assistant, and administrative professional. In-depth human resources operations, data entry, customer service, and administration management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Active Secret

Clearance.

NAF (Human Resources Assistant) - Robins Air Force Base

(2024-06 - 2025-12)

• Conducts routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Supports talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
• Provides an overview of employee benefits and personnel matters including, but not limited to, insurance, retirement, 401(k), unemployment compensation, workers' compensation awards.
• Utilizes automated recruitment tools; Builds/edits user account and generates vacancies for job announcements.
• Verifies applicant eligibilities in accordance with applicable laws, policies, and procedures.
• Develops and maintains relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
• Conducts in-processing briefing; Assists in the completion of employment by using various data bases to include: USA Staffing, E-Verity, DCPDS.
• Develops strong relationships with employees through consistent communication and support, leading to increased retention rates.
• Conducts new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Served as Assistant Chair for the annual 2025 Wage Survey Committee.
• Audited physical employee personnel records in preparation of digitizing files and provided support by uploading and scanning documents into the digital system.

Technical Writer Editor Jr. - Digital Schematic Solutions

(2023-08 - 2024-05)

• Converted manuals into digital formation using graphs, charts, and spreadsheets to produce up-to-date data.
• Carried out extensive research to create high-quality software documentation that communicated clear and appropriate terminologies.
• Tailored document's knowledge level and specificity according to the Department of Defense Hickman Air Force Base.
• Revised different types of technical writing booklets and coordinated with senior and junior technical writers for specific tasks to complete the process.
• Edited and updated material produced by software development teams and technical staff and comprehended it for the end-users.

Human Resources Assistant - City of Warner Robins

(2005-12 - 2023-08)

• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
• Set up interviews for various departments within the City of Warner Robins.
• Relieved switchboard operator using a multi-phone line system.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Participated in local job fairs for recruitment of potential employees.
• Typed worker's compensation injury and accident reports into the claims portal and sent to underwriters for review.
• Posted open positions to colleges, Georgia department of labor, and other local agencies.
• Prepared required minute for accident and injury safety reports monthly for safety committee meetings.
• Supported office operations to produce a variety of documents such as letters, spreadsheets, databases, and reports.
• Sorted and delivered mail.

B.S. - Human Resources Management - Columbia Southern University

Associate of Science - General Studies - Georgia Military College (2017-05)