Chief People Officer - COREHR - Irvine, CA
(2020-01)
Lead global HR advisory services focused on culture transformation, DEI strategy, leadership development, and digital modernization, serving nonprofits and for-profit organizations.
- Delivered global DEI strategies that significantly improved inclusion and culture metrics.
- Improved talent acquisition efficiency by 35% and reduced turnover by 30%.
- Reduced time-to-fill by 48% using LEAN principles.
- Led enterprise engagement programs achieving 20% higher satisfaction.
Chief Talent & Diversity Officer - STANFORD CHILDREN'S MEDICINE, LUCILE PACKARD CHILDREN'S HOSPITAL - Palo Alto, CA
(2020-01 - 2023-12)
Directed talent strategy, enterprise learning, DEI, and workforce planning across a 10,000+ employee system with $38M P&L and 32 direct reports.
- Organizational Redesign: Dismantled vertical silos and introduced horizontal integration across clinical, scientific, and operational divisions—streamlining communications and boosting HR responsiveness.
- Talent Systems Innovation: Reduced time-to-fill from 123 to 42 days and cut annual training hours by 56%, saving $6.8M in fixed labor costs, applying a strategic approach focused on quality over quantity.
- Crisis Management: Increased employee engagement by 17% and a savings projection of $28M as part of a team of HR leaders who restructured HR functions into remote settings in response to COVID-19.
- Succession + Inclusion: Built and implemented a leadership competency model grounded in inclusive leadership, bias mitigation, and transparent advancement criteria, increasing internal promotions of diverse talent by 67% and cultivating a culture of equity, mentorship, and accountability.
- Pandemic Adaptation: Spearheaded remote infrastructure transformation during COVID-19, raising engagement by 17% and projecting $28M in real estate savings through regular and clear communication and goals, technical collaboration, well-developed virtual culture, necessary resources and support, and achievement recognition with a focus on overall wellbeing.
- Employee Retention: Lowered first-year turnover by 21% by synergizing onboarding and L&D learning programs, increasing overall satisfaction scores from 2 to 4.8 stars.
Vice President, Chief Human Resources Officer - SAN ANTONIO REGIONAL HOSPITAL - Upland, CA
(2018-01 - 2020-12)
Oversaw HR, volunteer, and employee health services across five campuses and $22M in HR operations.
- System Compliance & Automation: Integrated third-party leave administration to cut leadership administration by 18% and eliminate ADA litigation.
- Tech Integration: Implemented a new performance management system (PMS), increasing management usage by 40%.
- Cost Reduction: Achieved $1M in annual benefit savings and reduced workers' comp premiums by 13%.
- Recognition + Retention: Launched peer recognition initiatives, increasing engagement by 8%.
Service Area Ministry Chief HR Officer - PROVIDENCE ST. JOSEPH HEALTH, PROVIDENCE HEALTH & SERVICES - Southern California Region
(2008-01 - 2018-12)
- Labor Stabilization: Led negotiations across 7 CBAs, securing $5M in economic savings and preventing labor disruption.
- Retention Strategy: Increased retention by 25% in 18 months through targeted engagement and DEI-driven leadership development.
- Cultural Cost Savings: Implemented voluntary separation program, avoiding layoffs and reducing operational costs by $3.3M.