HEAD OF OPERATIONS - SPIRIT TEA
(2024-12)
- Own global operations and supply chain including all annual forecasting and purchasing of packaging and raw materials.
- Oversee and optimize co-manufacturing relationships throughout Southeast Asia, managing schedules, quality standards, and supplier performance.
- Drive optimization of domestic production, 3PL fulfillment, and order management; achieved 98% order fulfillment and 95% inventory accuracy in year one.
- Facilitated 71% revenue growth in year one through operational foundation-building and process discipline.
HEAD OF OPERATIONS - CAFE LUXXE
(2023-12 - 2024-12)
- Owned all manufacturing and business operations, supply chain cost controls, inventory spend, and production efficiency.
- Led omnichannel RTD product innovation pipeline from concept through execution, including co-man coordination and POS planning.
- Led CPG growth strategy, planning, and execution committee alongside senior leadership.
VP SUPPLY CHAIN - COLECTIVO COFFEE ROASTERS
(2021-02 - 2023-11)
Reported to the President; led a team of eight department heads across production & fulfillment (brewery & roastery) logistics, roasting, purchasing, customer/sales support, quality.
- Navigated collective bargaining and NLRB election process as a management stakeholder during a unionization campaign.
- Owned all co-manufacturer relationships and end-to-end product development from raw material sourcing through customer delivery.
- Developed CPG strategy, distributor relationships, demand forecasting, and 3PL fulfillment operations company-wide.
- Oversaw full supply chain strategy including distributor management, logistics coordination, and inventory controls.
PRODUCTION MANAGER - RISHI TEA
(2019-04 - 2021-02)
- Managed 50+ employees across three shifts, seven days a week in an SQF and HACCP certified facility.
- Partnered with procurement on ingredient and packaging needs.
- Oversaw all manufacuring, materials planning and forecasting.
- Led QA/QC team across all shifts.
- Implemented distributor manufacturing agreements; streamlining order management and prodiction planning.
OPERATIONS MANAGER - STUMPTOWN COFFEE ROASTERS
(2013-11 - 2019-04)
- Owned all production, fulfillment, and logistics operations across Portland, Seattle, and Northern California.
- Led operations through business acquisition; key member of national operations team driving interdepartmental strategy and manufacturing improvements.
